Andrea Mangano
Cairns,QLD
Summary
Organised, detail oriented, and experienced Retail Assistant with several years of experience working in various fashion outlets. Dedicated to increasing sales by providing fantastic customer service. Collaborative team player with service-focused mindset.
Overview
22
22
years of professional experience
Work History
Retail Sales Assistant
Sussan
Cairns, QLD
06.2022 - Current
- Restocked shelves, racks with latest merchandise and changed signage to promote special items
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Operated the cash register, accepted payment, and issued receipts
- Performed daily cleaning duties such as dusting, mopping, vacuuming
- Managed cash register operations using POS system and processed sales and returns
- Assisted customers with product selection to meet their needs
Retail Sales Assistant
Noni B / W Lane
10.2015 - 08.2020
- Worked to achieve high customer satisfaction rates by providing optimal customer service
- Served as a friendly and helpful first point of contact
- Maintained up to date knowledge of all retail promotions
- Promoted team building skills and fostered positive team relationships
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
Volunteer Work
Good Counsel School Tuckshop
01.2008 - 12.2010
- Assisted with food preparations for children and staff
- Prepared food carefully in response to children's requests or allergies
- Handled food with sanitation and safety in mind.
Volunteer Work
Danny's Sewing
04.2002 - 07.2010
- Always maintained a hygienic and neat work environment
- Managed laybys and supervised stock.
Residential Cleaning
Self Employed
06.2005 - 12.2006
- Used cleaning solutions appropriately to ensure a safe and sanitary environment
- Worked to ensure a positive and hassle-free customer experience.
Education
Certificate I in Business -
04.2010
Trinity Bay State High School
01.1986
Skills
- Adaptability
- Ability to Multitask
- Fast Learner
- Ability to Work Under Pressure
- Ability to work in a Team
- Communication Skills
- Customer Service
Timeline
Retail Sales Assistant
Sussan
06.2022 - Current
Retail Sales Assistant
Noni B / W Lane
10.2015 - 08.2020
Volunteer Work
Good Counsel School Tuckshop
01.2008 - 12.2010
Residential Cleaning
Self Employed
06.2005 - 12.2006
Volunteer Work
Danny's Sewing
04.2002 - 07.2010
Certificate I in Business -
Trinity Bay State High School
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