Natasha Goldman
Melbourne,VIC
Summary
Eager worker with profficient skills in customer service and sales in fast-paced retail environment. Excels at problem-solving and maintaining positive shopping experinces for customers. Looking to contribute these skills to MEEQ, where my skills can contribute to team success and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Retail Sales Assistant
Michselling
06.2024 - 12.2024
- Organized stall merchandise racks and displays to promote and maintain visually appealing environments.
- Improved stall appearance with effective merchandising and creative displays.
- Increased sales by offering advice on purchases and promoting additional products.
- Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
- Greeted customers and provided outstanding customer service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Catering Services Assistant
Point Leo Boat Club
01.2024 - 01.2024
- Safeguarded health standards compliance at all events by adhering to rigorous sanitation protocols in food handling, storage, and disposal processes.
- Elevated overall service experience by attentively attending to guests'' needs throughout events, including refilling beverages, replenishing dishes, and clearing tables as needed.
- Delivered outstanding results in high-pressure situations while maintaining a calm demeanor and professional attitude at all times.
Food and Retail Sales Assistant
Peter Bouchier
02.2022 - 11.2022
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer needs and desires to identify and recommend optimal products.
Retail Sales Assistant
Target Australia
11.2020 - 02.2022
- Assisted with tidying stock on floor
- Assisted with bringing out stock onto floor
- Assisted in dressing rooms and associated tasks
- Unpacked stock from trucks
- Customer service work, returns, exchanges, recommendations and purchases
- Handled money and products
- Worked towards sales targets and KPIs
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
- Assisted customers with prompt and polite support in-person and via telephone.
Education
Global Studies And Arts - International Relations And Marketing
Monash University
Clayton, VIC11-2027
VCE Certification -
Bialik College
Melbourne, VIC11-2023
VETDSS Animal Studies -
Box Hill Institute of TAFE
Melbourne, VIC10-2022
Skills
- Ability to work under pressure
- Adaptability
- Punctuality
- Cash handling
- Cash register operation
- Goal oriented
- POS terminal operation
- Visual merchandising
- Returns processing
- Brand awareness
- Store maintenance
- Merchandise display
- Styling advice
- Customer service
- Problem-solving
- Teamwork and collaboration
Current Study
Monash University
Global Studies and Arts double degree
Accomplishments
- High School Wellbeing Captain
- Food handling certificate
- EISM Medals and Awards
- First Aid Certificate
Hobbies and Interests
- Dance and athletics
- Reading and writing books
- Debating
- Public speaking
Timeline
Retail Sales Assistant
Michselling
06.2024 - 12.2024
Catering Services Assistant
Point Leo Boat Club
01.2024 - 01.2024
Food and Retail Sales Assistant
Peter Bouchier
02.2022 - 11.2022
Retail Sales Assistant
Target Australia
11.2020 - 02.2022
Global Studies And Arts - International Relations And Marketing
Monash University
VCE Certification -
Bialik College
VETDSS Animal Studies -
Box Hill Institute of TAFE
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