Andrei Vytingco
Sydney,Australia
Summary
Commerce student with a strong foundation in customer service and crew management. Successfully trained and mentored team members, demonstrating effective leadership during high-pressure situations. Managed crews during record-breaking sales, contributing to team efficiency and satisfaction.
Overview
4
4
years of professional experience
Work History
Crew Coach
McDonald’s
08.2023 - Current
- Managed crew during peak periods to ensure efficient operations and maintain service standards.
- Successfully managed a crew of five during all three sales records.
- Trained crew on restaurant procedures, customer service, and workplace expectations to enhance team performance.
- Mentored crew members by providing constructive feedback to foster individual development.
- Demonstrated leadership by maintaining composure and guiding crew during high-pressure situations.
- Supported management through effective communication, leadership and problem-solving skills.
- Assisted customers during three record-breaking sales days to ensure a positive dining experience.
- Promoted from Crew Member to Crew Coach through exemplary performance and leadership.
Crew Member / Back Area
McDonald’s
05.2022 - 08.2023
- Executed tasks efficiently during peak hours, contributing to smooth operations in a fast-paced environment.
- Collaborated with crew and management to ensure the smooth running of the restaurant.
- Prepared high-quality food while maintaining cleanliness and food safety standards.
- Enhanced customer service skills to effectively assist patrons and foster teamwork.
Education
Bachelor of Commerce -
University of Notre Dame Australia
Sydney, NSW08-2026
Year 12 Graduate -
St Benedict’s Catholic College
1 Hollows Dr, Oran Park New South Wales 2570Skills
- Crew Management
- Staff Training
- Leadership
- Operational efficiency
- Problem Solving
- Customer Service
- Communication
- Teamwork
- Time Management
- Working under pressure
- Event Organization
Leadership And Volunteer Work
Social Justice Club – St Benedict’s Catholic College, Worked on student-based policy change initiatives, such as petitioning for more lenient uniform policies., Collaborated with teachers and staff to organise school festivals and student morning activities., Developed communication, teamwork, leadership and event organisation skills.
Timeline
Crew Coach
McDonald’s
08.2023 - Current
Crew Member / Back Area
McDonald’s
05.2022 - 08.2023
Bachelor of Commerce -
University of Notre Dame Australia
Year 12 Graduate -
St Benedict’s Catholic College