Andreja Pavlovic
Sydney,NSW
Summary
Accomplished Senior Retail Sales Manager with a proven track record at Carla Zampatti, enhancing sales growth and customer satisfaction through strategic planning and effective team leadership. Skilled in inventory management and staff mentoring, achieved significant revenue growth by implementing innovative sales strategies and fostering a culture of continuous learning.
Overview
20
20
years of professional experience
Work History
Senior Retail Sales Manager
Carla Zampatti
05.2004 - Current
- Leveraged detailed knowledge of industry trends to make informed decisions regarding merchandise assortment planning.
- Drove consistent achievement of monthly targets through effective goal-setting, communication, and motivational techniques for retail staff members.
- Implemented visual merchandising standards that enhanced product presentation and drove sales growth.
- Delivered compelling product presentations that educated customers about unique features while demonstrating their practical applications in everyday life situations.
Queensland State Maneger
Carla Zampatti
04.2013 - 08.2017
South Australia State Manager
Carla Zampatti
08.2011 - 09.2013
- Increased customer satisfaction levels by implementing targeted service improvement programs.
- Managed a team of sales representatives, providing guidance and support for their professional growth.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
- Boosted sales through successful marketing and service optimization strategies.
Education
Diploma - Business
Croatia High School
Sisak Croatia 01.1991
Skills
- Store operations
- Competitor Analysis
- Performance Analysis
- Sales Promotion
- Driven Work Ethic
- Customer Service
- Sales Team Leadership
- Decision-Making
- Training and mentoring
- Management
- Store Opening and Closing
- Stock audits
- Coaching and Mentoring
- Team Supervision
- Strategic Planning
- Inventory Management
- Sales strategy development
- Brand Awareness
- Retail Operations
- Promotions and specials
- Staff Scheduling
- Visual Merchandising
- Employee Performance Management
- Revenue Growth
Languages
Serbian, Croatian
Elementary
Timeline
Queensland State Maneger
Carla Zampatti
04.2013 - 08.2017
South Australia State Manager
Carla Zampatti
08.2011 - 09.2013
Senior Retail Sales Manager
Carla Zampatti
05.2004 - Current
Diploma - Business
Croatia High School