Hayley Barron
Lightning Ridge,NSW
Summary
Results-driven Senior Retail Sales Manager known for unparalleled productivity and efficient task completion. Possess deep expertise in customer relationship management, sales strategy development, and inventory control. Excel in leadership, communication, and problem-solving, ensuring seamless operations and team cohesion. Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Retail Sales Manager
Lightning Ridge Outback Resort & Caravan Park
Lightning Ridge, NSW
06.2001 - Current
- Developed and implemented strategic plans to increase sales volume, improve efficiency and reduce costs.
- Managed the overall operations of the store, including developing customer service standards, monitoring inventory levels and ensuring compliance with all applicable laws.
- Conducted regular performance reviews for sales staff and provided feedback on individual performance.
- Analyzed financial reports to identify areas of opportunity or concern in order to maximize profitability.
- Ensured customers had an exceptional shopping experience by providing friendly customer service.
- Implemented promotional campaigns designed to drive sales growth while maintaining budget goals.
Education
Certificate III Financial Services - Financial Services
TAFE NSW
NSW12-2014
Diploma of Beauty Therapy -
Gold Coast Training Academy
Burleigh Heads, QLD06-2005
Higher School Certificate -
Tara Anglican School For Girls
Parramatta, NSW11-1998
Skills
- Retail Operations
- Financial Reporting
- Product Merchandising
- Delegating Work
- Sales Promotion
- Customer Service
- Training and mentoring
- Inventory Management
- Visual Merchandising
- Store display management
- Employee Performance Management
- Account Management
- Promotional planning
- Upselling strategies
- Sales strategy development
- Critical Thinking
- Cash Handling
- Productivity maximization
- Customer Engagement
Accomplishments
- 2019 State winner of Tooheys (Lion Nathan Pty Ltd) merchandising promotion (valued at $5000)
Affiliations
- Part-time mineral claim surveyor, opal miner and book keeper for various mine operators
Certification
- Mine Safety Awareness course
- Certificate III Financial services
References
References available upon request.
Timeline
Senior Retail Sales Manager
Lightning Ridge Outback Resort & Caravan Park
06.2001 - Current
Certificate III Financial Services - Financial Services
TAFE NSW
Diploma of Beauty Therapy -
Gold Coast Training Academy
Higher School Certificate -
Tara Anglican School For Girls
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