Andrew Curtis
Metalcorp Steel - Old Ford Factory Norlane
Summary
Enterprising Leader successful in every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
20
20
years of professional experience
Work History
Branch Manager
Metalcorp Steel
01.2006 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Generated financial and operational reports to assist management with business strategy.
- Developed strategic plans for day-to-day financial operations.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Evaluated and negotiated contracts to procure favorable financial terms.
Operations Manager Bluescope Distribution Westall
Bluescope Steel
01.2004 - 01.2006
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
High School Diploma -
St Columbans College
Brisbane, QLD11.1986
Skills
- Interviewing and Hiring
- Relationship Building and Management
- Coaching and Mentoring
- Process Improvement
- Sales Professional
- Branch Operations Management
- Employee Development
- Customer Service
- Business Development
- Project Management
- Work Prioritization
- Relationship Management
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Successfully completed JAWUN project Secondment in 2019 - developing a stress management training resource fro Indigenous Patrol Leaders in the Central Desert
- Bluescope Living Safety Award - 2020 - Health & Safety Innovation for hands free tool development & implementation
- 2022 - Orrcon/Metalcorp - Most Profitable Branch award - 2nd in 2021
- Developed and executed Geelong business consolidation plan to current site - during COVID pandemic
Timeline
Branch Manager
Metalcorp Steel
01.2006 - Current
Operations Manager Bluescope Distribution Westall
Bluescope Steel
01.2004 - 01.2006
High School Diploma -
St Columbans College
Similar Profiles
Courtney BowenCourtney Bowen
Customer Service /Internal Sales /administration at Metalcorp SteelCustomer Service /Internal Sales /administration at Metalcorp Steel
Maxi Gomez AlonsoMaxi Gomez Alonso
Boilermaker-welder at MetalcorpBoilermaker-welder at Metalcorp
Samit SinghSamit Singh
Welding Engineer & Digital Technology at Jindal Steel & Power, Structural Steel DivisonWelding Engineer & Digital Technology at Jindal Steel & Power, Structural Steel Divison