Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Andrew Fenton

Healesville,VIC

Summary

With over 10 years of Security, Hospitality and Customer Service Experience I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Island Security Officer

Hamilton Island
QLD Australia, Australia
05.2021 - 12.2024
  • Patrols/ lockup of restricted Island areas including airside Government zones (Great Barrier Reef Airport)
  • Emergency response with Queensland Paramedic and Queensland Police Services
  • Emergency Fire and alarm response, liaison with Queensland Fire Service and external Fire Department contractors
  • Venue, Event and Restaurant Liquor compliance and venue Crowd Control.
  • Inspected facilities to identify potential hazards or security breaches regularly.
  • Cash in Transit and transfer of precious goods
  • Monitored surveillance cameras and responded to suspicious activity.
  • Investigated any suspicious persons or vehicles within the Island and contacted appropriate authorities if necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Prepared detailed reports.
  • Trained new security guards on company policies and procedures.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Liaised with staff members to ensure seamless communication.

Food and Beverage Attendant

Marina Tavern
Hamilton Island, Australia
07.2020 - 05.2021
  • Performed opening, closing duties such as setting up tables, chairs, checking equipment operation.
  • Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.

Car Park/Security Coordinator

Brisbane Convention and Exhibition Centre
Brisbane, Australia
11.2019 - 07.2020
  • Maintain Car Park allocations to monthly paid members, Safely manage high volume of vehicles entering/ exiting venue car park during peak event scheduled times
  • Administration of monthly guests using numerous payment methods
  • Monitoring of CCTV within the Car Park areas
  • Cleaning and servicing of the payment machines, WHS compliance within the Car Park spaces
  • Maintaining clean and healthy hygienic environment within the Car Park facility
  • Assisting other departments with VIP escorts within the VIP allocated Car Park spaces
  • Administration, CCTV Review/Save, Incident report writing.

Security Officer

Brisbane Convention and Exhibition Centre
Brisbane, Australia
05.2015 - 07.2020
  • Full time Security officer at the Brisbane Convention and Exhibition Centre in Brisbane Queensland Australia
  • Conducting routine building patrols
  • Crowd Control of private and public events, Exhibitions and Conferences
  • Private Security detail for V.I.P and government officials
  • Loading dock marshal for set up and pack down of Exhibitions
  • Gatehouse vehicle priority and management
  • Static and private area patrols
  • Medical and first aid assistance
  • Paramedic assistance
  • Cash in Transit and covert Cash in Transit
  • Administration, CCTV Review/Save, Incident report writing.

Security Crowd Controller/ Officer

Infront Security
Brisbane, Australia
11.2017 - 12.2019
  • Part Time/ Casual Security Crowd Controller for various Bars, Clubs, Event venues within the night precinct in Brisbane QLD, AUS
  • Crowd Control, Responsible Service of Alcohol compliance and behavior control within the venue
  • Medical and first aid assistance
  • Ticket scanning and bag searching, venue patrols, Incident report and Crowd Control log registering.

Security Crowd Controller

Pro Liquor Security
Various venues, Australia
01.2017 - 12.2019
  • Part Time/ Casual Security Crowd Controller for various Licensed venues and Race Course Venues
  • Ticket scanning, Bag searches, venue patrols, Responsible Service of alcohol compliance
  • Behavior control
  • Medical first aid response and paramedic assistance
  • Incident report and Crowd Control log registering.

Education

Training:

Skills

  • Emergency Response
  • Conflict resolution techniques
  • Incident Reporting
  • Identification verification
  • First aid and CPR certified
  • CCTV Surveillance
  • Fire safety training
  • Staff Management
  • Workplace Drug & Alcohol Testing
  • Shift work experience

Certification

  • Class 1 QLD Security Providers License (ID: 3889891)
  • Bodyguard
  • Crowd Controller
  • Security Officer (Cash in Transit)
  • Security Officer (Monitoring)
  • Security Officer (Unarmed)
  • Full open New Zealand/ Australia Driver’s License with a clean driving record

References

References available upon request.

Timeline

Island Security Officer

Hamilton Island
05.2021 - 12.2024

Food and Beverage Attendant

Marina Tavern
07.2020 - 05.2021

Car Park/Security Coordinator

Brisbane Convention and Exhibition Centre
11.2019 - 07.2020

Security Crowd Controller/ Officer

Infront Security
11.2017 - 12.2019

Security Crowd Controller

Pro Liquor Security
01.2017 - 12.2019

Security Officer

Brisbane Convention and Exhibition Centre
05.2015 - 07.2020

Training:

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Andrew Fenton