Andrew Guess
Bendigo,VIC
Summary
Adept at customer segmentation and fostering community ties, I significantly enhanced client retention at Country Fresh Meats (Zing Zing) by delivering unparalleled customer service and maintaining proactive communication. My expertise in XML web services, combined with a talent for relating to customers, has consistently driven repeat business and positive outcomes.
Overview
3
3
years of professional experience
Work History
Retail/Customer Service
Country Fresh Meats(Zing Zing)
11.2021 - 12.2024
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
- Provided exceptional customer service while scheduling appointments, addressing concerns, and maintaining accurate records of treatments provided.
- Increased repeat business through exceptional customer service, addressing client concerns promptly, and professionally.
- Increased client retention rates through exceptional customer service and proactive communication of market updates and relevant news.
Education
High School Diploma -
Bendigo Senior Secondary College
Bendigo, VIC10-2009
Skills
- Customer Segmentation Knowledge
- Community service coordination
- Relating to customers
- XML web services
Timeline
Retail/Customer Service
Country Fresh Meats(Zing Zing)
11.2021 - 12.2024
High School Diploma -
Bendigo Senior Secondary College
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