Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Andrew McLaren

Brisbane,QLD

Summary

My journey extends beyond personal interests, as I bring this same passion and drive to my professional life. With a background in fitness and education, I blend my love for collaboration and problem-solving with a disciplined work ethic. I've cultivated effective communication skills through my experiences in socializing with diverse groups of friends and colleagues, fostering a positive and inclusive work environment.

My ability to balance a disciplined approach with creative flair sets me apart, making me an ideal candidate for roles that value versatility, teamwork, and a commitment to continuous improvement. Let's connect and explore how my multifaceted skills and enthusiasm can contribute to the success of your team.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Remote Digital Marketing Specialist

Freelance
07.2022 - Current
  • Managed digital marketing campaigns for small businesses, leading to a 20% increase in online engagement and sales.
  • Created and managed social media content, blog posts, and email newsletters for clients using content calendars and SEO optimization.
  • Tracked key performance indicators (KPIs) and provided monthly performance reports, optimizing strategies for better results.
  • Assisted in creating websites with basic WordPress and Squarespace skills, ensuring mobile responsiveness and user-friendly design.

Stone Restoration Technician

Marble Everlast
02.2021 - Current
  • Demonstrated expertise in handling various types of restoration projects such as grinding, polishing and repairing natural stone surfaces.
  • Handled marketing campaigns and invoicing
  • Notified superior when restoration of artifacts required outside experts.
  • Integrated advanced technology solutions into the restoration process for faster response times and improved results.

Virtual Customer Service Representative

Freelance (Remote)
02.2021 - 06.2022
  • Provided customer support via live chat, email, and phone, solving issues related to product deliveries, payments, and account management.
  • Assisted with the onboarding of new team members, sharing best practices and conducting training sessions.
  • Assisted customers in navigating online resources, guiding them toward self-service options when appropriate for quicker resolution times.

Snowboarding Instructor

Whistler Mountain
12.2019 - 03.2020
  • Optimised day-to-day instruction to align educational strategies with industry best practices.
  • Organised and maintained equipment throughout day.
  • Attended to customers and served customers in store.

Bartender/Brewery Assistant

Strange Fellows Brewing Co.
08.2019 - 10.2019
  • Maintained consistent beer quality by adhering to standard operating procedures during each stage of production.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Reduced waste output through careful monitoring of ingredient usage, optimizing resource allocation throughout the brewing process.
  • Enhanced customer relations through participation in brewery tours, providing informative insights into the brewing process.

Expedition Tour Guide/Boat Staff/Lifeguard

TAO Philippines
11.2018 - 03.2019
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Responded to emergency situations in a timely, efficient manner.

Life Guard/Teacher

Aquatic Achievers
09.2017 - 10.2018
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Provided lifeguarding services when necessary, enforcing pool rules and regulations while ensuring the safety of all patrons at the facility.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Mentored new instructors, sharing best practices and providing constructive feedback to enhance teaching effectiveness.

Fitness Instructor

Go Health
02.2015 - 10.2017
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Collaborated with clients to identify potential barriers to achieving fitness goals.
  • Maintained clean and organised fitness facilities, providing safe and welcoming space for all gym members.

Store Merchant

Brisbane Entertainment Centre
03.2014 - 11.2014
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Sold admission, processed payments, and issued tickets.
  • Assisted with set-up and break down of events to facilitate efficient and organized event preparation.

Education

Certificate III & IV in Fitness

Binnacle
10.2014

High School Diploma -

Redcliffe State High School
12.2013

Skills

Leadership:

  • Team Leadership
  • Motivation
  • Teaching
  • Decision-Making
  • Mentoring

Digital Skills:

  • Microsoft Office Suite,
  • Social Media Management,
  • Digital Marketing,
  • & Basic Graphic Design
  • Customer Service

Certification

Certificate In Fitness III

Certificate In Fitness IV

First Aid And CPR

Blue Card

White Card

AUSTSWIM

RSA Licence

Additional Information

REFERENCES

Mark Turnball - 0401508938 (Owner of Marble Everlast)

Gideon Lees– 0426870384 (Former Co-Worker)

Lisa Dean - 0434665846 (Manager of Aquatic Achievers North Lakes)

Scott Andrews - 0422216820 (Supervisor of Anytime Fitness)

Timeline

Remote Digital Marketing Specialist

Freelance
07.2022 - Current

Stone Restoration Technician

Marble Everlast
02.2021 - Current

Virtual Customer Service Representative

Freelance (Remote)
02.2021 - 06.2022

Snowboarding Instructor

Whistler Mountain
12.2019 - 03.2020

Bartender/Brewery Assistant

Strange Fellows Brewing Co.
08.2019 - 10.2019

Expedition Tour Guide/Boat Staff/Lifeguard

TAO Philippines
11.2018 - 03.2019

Life Guard/Teacher

Aquatic Achievers
09.2017 - 10.2018

Fitness Instructor

Go Health
02.2015 - 10.2017

Store Merchant

Brisbane Entertainment Centre
03.2014 - 11.2014

Certificate III & IV in Fitness

Binnacle

High School Diploma -

Redcliffe State High School

Similar Profiles

CREATE PROFILE
Andrew McLaren