Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew McNicol

Brisbane,QLD

Summary

Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.

Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering over 10 years years of extensive leadership experience in Banking and Finance. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.


Dedicated Finance professional with a history of meeting and exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Centralised Lending Team Manager

Scotpac Business Finance
01.2022 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Delivered regular team meetings for aligned work towards common goals.
  • Coordinated team collaboration to share ideas and build best practices.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Facilitated meetings to communicate team performance goals and results.

Business Banking Manager

Suncorp Business Finance
10.2016 - 01.2022
  • Met with customers to assess needs and propose customized solutions.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Structured and finalized secured and unsecured loans.
  • Delivered exceptional experience and maintained productive relationships with area small businesses.
  • Played an instrumental role in launching several successful promotional campaigns that directly contributed towards capturing new market segments.

Sales and Success Coach

CBA
10.2009 - 10.2016
  • Enhanced Branch Managers success by developing personalized coaching strategies and setting achievable goals.
  • Cultivated strong relationships with internal partners to provide additional resources for client support when needed.
  • Mentored new Success Coaches by sharing expertise on proven coaching methods, tools, and techniques.
  • Assisted managers in overcoming obstacles by identifying potential barriers and creating actionable solutions.
  • Established trust with internal stakeholders through active listening, empathy, and effective communication techniques.

Business Banking Manager

CBA
09.2007 - 10.2009
  • Structured and finalized secured and unsecured loans.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Met with customers to assess needs and propose customized solutions.
  • Delivered exceptional experience and maintained productive relationships with area small businesses.
  • Represented the bank at networking events and conferences, promoting brand awareness within the community while generating leads for potential clients.

Education

Certificate in Banking And Finance - Banking And Finance

Kangaroo Point College And TAF
Brisbane, QLD
11.1992

Skills

  • Customer Focus
  • Motivational Abilities
  • Employee Scheduling
  • Influencing skills
  • Staff Development
  • Performance Coaching
  • Meeting facilitation
  • Workforce Planning
  • Performance Appraisal
  • Stakeholder Management
  • Operational Excellence
  • Succession Planning
  • Team Development

Languages

Thai
Elementary

Timeline

Centralised Lending Team Manager

Scotpac Business Finance
01.2022 - Current

Business Banking Manager

Suncorp Business Finance
10.2016 - 01.2022

Sales and Success Coach

CBA
10.2009 - 10.2016

Business Banking Manager

CBA
09.2007 - 10.2009

Certificate in Banking And Finance - Banking And Finance

Kangaroo Point College And TAF
Andrew McNicol