Corinne Rochele Considine
Paralowie,Australia
Summary
Experienced banking professional with 24 years in the industry, having served at Adelaide Bank and Bendigo Bank. Skilled in coaching, process improvement, regulatory compliance, and driving portfolio growth. Demonstrated ability to lead and develop teams, fostering strong community connections and delivering exceptional customer service.
Overview
25
25
years of professional experience
Work History
Home Lending Specialist – Centralised Lending Team
Bendigo Bank
01.2022 - Current
- Onboard new lending opportunities efficiently for small business and consumer clients.
- Collaborate with branches to grow the lending book and identify referral opportunities.
- Provide training and support on credit policy, underwriting guidelines, and risk controls.
- Ensure documentation accuracy and adherence to internal and regulatory standards.
- Supported senior staff in training new team members on lending protocols and system navigation.
Customer Relationship Manager / 2IC
Bendigo Bank
01.2019 - 01.2021
- Drove branch targets in lending and deposit growth; monitored results via KPIs.
- Coached and developed branch staff; led performance reviews and career development.
- Provided front-line support and operational leadership; stepped into tasks as needed.
- Assumed Relief Branch Manager responsibilities: strategic planning, operations oversight, compliance enforcement, and staff leadership.
Customer Relationship Manager
Bendigo Bank
01.2012 - 01.2018
- Managed residential and business customer portfolios; delivered cross-selling of loans, deposits, and ancillary products.
- Submitted and navigated non-standard loan applications beyond guidelines, coordinating with credit and risk teams.
- Built referral networks and community engagement to support branch growth goals.
- Mentored staff in lending, customer service, and documentation processes.
Relief Branch Manager / Customer Relationship Manager
Bendigo Bank
01.2008 - 01.2012
- Led branch operations, performance, compliance, strategic initiatives, and staff development during interim periods.
- Managed lending applications, maintained relationships, and delivered customer service excellence in varied branch environments.
Customer Relationship Manager
Adelaide Bank
01.2008 - 01.2009
- Managed lending portfolios, customer relationships, product recommendations, and compliance within retail lending frameworks.
- Identified cross-selling and referral opportunities to grow business.
Indexer / Processing / Documentation Roles
Adelaide Bank
01.2001 - 01.2008
- Reviewed loan applications, flagged missing documents, and coordinated with processing teams.
- Incorporated approved files into the system, verified securities, and checked mortgage details.
- Prepared loan documentation, performed quality checks, corrected errors, and ensured readiness for dispatch to branches or customers.
Education
Year 12 -
Siena College
Skills
- People Leadership & Staff Coaching
- Sales & Business Growth Strategy
- Residential & Commercial Lending Knowledge
- Operational Efficiency & Process Improvement
- Risk, Compliance & Documentation Quality Assurance
- Customer Relationship Management & Retention
- KPI Tracking, Reporting & Strategic Planning
- Local Market & Community Engagement
- Loan servicing
- Documentation review
- Credit analysis
- Loan origination
Accomplishments
- Relieved multiple branches as acting Branch Manager and maintained or improved branch performance in lending, customer service, and compliance.
- Enhanced loan documentation accuracy via coaching and process improvements, reducing error rates.
- Consistently achieved or surpassed lending targets over residential and business portfolios.
- Strengthened local referral networks and community engagement, contributing to growth in market share and customer acquisition.
Timeline
Home Lending Specialist – Centralised Lending Team
Bendigo Bank
01.2022 - Current
Customer Relationship Manager / 2IC
Bendigo Bank
01.2019 - 01.2021
Customer Relationship Manager
Bendigo Bank
01.2012 - 01.2018
Relief Branch Manager / Customer Relationship Manager
Bendigo Bank
01.2008 - 01.2012
Customer Relationship Manager
Adelaide Bank
01.2008 - 01.2009
Indexer / Processing / Documentation Roles
Adelaide Bank
01.2001 - 01.2008
Year 12 -
Siena College
WHY I’M A STRONG FIT FOR THIS BRANCH MANAGER ROLE
- Proven branch leadership and operational management experience through relief and assistant branch manager roles.
- Deep expertise in residential and commercial lending, with strong product, policy, and risk knowledge.
- Ability to coach, mentor, track performance, and execute strategic plans.
- Customer-focused mindset, local market knowledge, and alignment with community banking values.