Andria Hanna
St Andrews,NSW
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing outstanding service. In-depth understanding of sales strategy and merchandising techniques. Skills in POS systems, cash register operations, and cash handling.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant
Woolworths Supermarket
10.2020 - 04.2022
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilised POS system to handle customer cash and credit card transactions.
- Collaborated with team members to maintain smooth operations during peak hours.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Retail Sales Assistant
Fox Boutique
10.2022 - 09.2024
- Greeted customers and provided outstanding customer service.
- Maintained clean, organised store environment for an inviting shopping experience for customers.
- Managed efficient cash register operations.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Efficiently operated cash registers and POS systems.
Education
High School Diploma -
Robert Townson High School
Raby, NSW11.2020
Skills
Cash Handling
Cash Register Operation
POS system operations
Visual Merchandising
Fashion sense
Teamwork and Collaboration
Customer Assistance
Store Opening and Closing
Reliable and Responsible
Creative Thinking
Timeline
Retail Sales Assistant
Fox Boutique
10.2022 - 09.2024
Customer Service Assistant
Woolworths Supermarket
10.2020 - 04.2022
High School Diploma -
Robert Townson High School
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