Motivated Year 11 student with experience in fast-paced customer service and sports officiating. Proven ability to perform under pressure, communicate effectively, and contribute positively to team environments.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Mcdonald's
Sydney, New South Wales
10.2025 - Current
Provided excellent customer service in a fast-paced environment.
Maintained cleanliness and organization of dining area and workstations.
Assisted with food preparation and assembly of menu items.
Collaborated with team members to fulfill orders quickly.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Basketball referee
Basketball referee
06.2022 - 09.2024
Maintaining game integrity - upheld rules and regulations in over 50 games with positive feedback from Referee Supervisor
Promoted to Referee Certification T1 to AD in 6 months
Positive Feedback from Coaches & Players - regularly received positive feedback from parents and players from games I officiated
Adaptability to Different Skill Levels - Officiated games across various age groups and skill levels, from youth leagues to adult recreational leagues, adapting communication style and approach to meet players' needs
Education
SAINT IGNATIUS COLLEGE
Lane Cove, NSW
01-2026
Skills
Customer service
Team collaboration
Effective communication
Time management
Conflict resolution
Decision making
Characteristics
Friendly and hardworking, with hands-on experience as a basketball referee.
Confident in leading and communicating clearly - especially in fast-paced situations.
Stay calm under pressure and solve problems fairly and respectfully.
Great at building relationships and really listening to people.
Keen to bring my skills in customer service, conflict resolution, and team leadership to help create great customer experiences.