Ane Siale
EUSTON
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2026
2026
years of professional experience
Work History
Operator
Orchard Tech
09.2023 - Current
- Practiced good safety habits and maintained clean and safe work environment.
- Operating tractor and spraying carts.
- Mixing chemicals.
- Inspected vehicles before and after trips, logging and reporting mechanical problems.
- Reported equipment malfunctions and issues to supervisor.
- Operated tractors for field preparation and crop management, ensuring efficient land usage.
Flight Attendant
Air New Zealand
2022 - 2023
- Ensured passenger safety through thorough pre-flight briefings and compliance with safety protocols.
- Delivered exceptional customer service by responding promptly to passenger inquiries and resolving issues efficiently.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Ensured safety and comfort of customers onboard aircraft.
Customer Service Representative (CSA)
AIR NEW ZEALAND
2017 - 2020
- Greeted passengers and provided boarding instructions.
- Built and maintained productive relationships with co-workers.
- Check-in passengers' Arrival & Departure Gate procedures.
- World baggage tracing unit qualified.
- Determined and adjusted seating arrangements.
- PA announcements.
- Completed daily checklists.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Ramp Service Agent
JNP Aviation Ltd
2016 - 2017
- Managed ramp activities for inbound and outbound flights.
- Understanding on-time performance (OTP) turnaround.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Collected, sorted and checked baggage tags against flight lists.
- Set up the ramp.
- Connected electrical power units and service hoses to aircraft.
Education
Certificate - FLIGHT ATTENDANT INTRODUCTORY TRAINING
AIR NEW ZEALAND ACADEMY OF LEARNING
AUCKLAND NEW ZELANDAuschem Chemical Users Certificate
Madec
Mildura, VIC Australia2021
Police Prep
Wananga O Aotearoa
Gisborne, New Zealand, New Zealand2016
Travel And Tourism
International Travel College
Auckland, New Zealand2007
Skills
- Empathetic customer support
- Emergency response proficiency
- Cultural awareness
- Effective communication in team settings
- Conflict management
- Responsive to dynamic environments
- Effective verbal and non-verbal communication
- Accommodating diverse needs
- Effective time management
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
Languages
Tonga
Native/ Bilingual
Timeline
Operator
Orchard Tech
09.2023 - Current
Auschem Chemical Users Certificate
Madec
Police Prep
Wananga O Aotearoa
Travel And Tourism
International Travel College
Flight Attendant
Air New Zealand
2022 - 2023
Customer Service Representative (CSA)
AIR NEW ZEALAND
2017 - 2020
Ramp Service Agent
JNP Aviation Ltd
2016 - 2017
Certificate - FLIGHT ATTENDANT INTRODUCTORY TRAINING
AIR NEW ZEALAND ACADEMY OF LEARNING
Education and Training
Level 2 First Aid - St John Auckland 2023