Aneena Mariyam Aji
Business Analyst
Crace,ACT
Summary
Dedicated and results-driven professional with a background in Business Informatics and Project Management, aiming to leverage my analytical, organizational, and communication skills in the Project Support Officer ,Graduate Business Analyst ,Information Systems Manager and Information Analyst.I am committed to supporting a diverse range of projects and applying my expertise in project coordination to deliver optimal outcomes.
Overview
3
3
years of professional experience
Work History
Front Office Staff and Customer Service.
The Districts
04.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Independent Sales and Marketing Representative
Qi Groups Of Companies
04.2021 - Current
- Consulted with customers to assess requirements, offer product recommendations and resolve technical issues after sales.
- Employed variety of sales practices to accommodate each customer's individual needs and overcome objections.
- To obtain a professional position that will allow me to utilize and further develop my leadership and communication skills within a team environment offering opportunities for professional advancement and unlimited income potential.
Intern in SAP FICO and MM
Accounts Service Society
09.2020 - 08.2021
- Mapped client business requirements, processes and objectives and developed necessary product modifications to satisfy clients' needs.
- Provided consulting services on both new and existing implementations and support projects.
- Configured and customized SAP modules to align with client business processes.
Education
Masters In Business Informatics - Project Management
University of Canberra, Australian Capital Territory
11 Kirinari St, Bruce ACT 261706.2023
Diploma - SAP FICO and MM
Accounts Service Society
Alappat Cross Rd, Atlantis, Ravipuram,682015,IND.08.2021
Bachelors - Commerce, Finance & Taxation
St.Peter's College, Mahatma Gandhi University
Kolenchery, Kerala 682311, India03.2020
Professional Diploma - Computerised Financial Accounting
Kerala State Rutronix
XFHC+PXG, Kolenchery, Aikaranad South, 68231102.2020
Skills
- Strong organizational and planning capabilities
- Proficient in MS Office, Excel, Tally ERP 9 & Prime, SAP MM & FICO, Dynamics 365, AWS Cloud Foundations, PEGA, and PRINCE2 Basics
- Excellent Attention to detail
- Ability to build and maintain stakeholder relationships
- Effective multitasking and prioritization
- Networking and Marketing skills
- Activity Diagram and Pivot Tables
- Maintenance Requirements
- Safety Regulations
- Operational Efficiency
- File Maintenance and File Management
- Retail Sales Customer Service
- Requirement Analysis,Modelling and Documentation
- Proficient in MS Office (Excel,Word,Access,Outlook,PowerPoint,Visio)
- Tally ERP 9 & Prime, SAP MM & FICO
- Dynamics 365
- AWS Cloud Foundations
- Use Case Diagrams,Activity diagrams and Pivot Tables Data Visualization
- Tableau
- Power BI
Additional Information
Projects.
1.Self-Managed cloud IaaS PaaS with Azure Stack Hyperconverged cluster
Company: Hyper scalers, Fyshwick, ACT
July 2022 – November 2022
2.Problems faced by Women Entrepreneurs in Poothrikka Panchayat.
Location: Kerala, India
March 2019 – March 2020
Interests
Business Analysis, Information Analysis, Project Management and Entrepreneurship.
References.
Samantha (Manager), The Districts
Phone: +61488506909
Additional references available upon request.
Timeline
Front Office Staff and Customer Service.
The Districts
04.2023 - Current
Independent Sales and Marketing Representative
Qi Groups Of Companies
04.2021 - Current
Intern in SAP FICO and MM
Accounts Service Society
09.2020 - 08.2021
Masters In Business Informatics - Project Management
University of Canberra, Australian Capital Territory
Diploma - SAP FICO and MM
Accounts Service Society
Bachelors - Commerce, Finance & Taxation
St.Peter's College, Mahatma Gandhi University
Professional Diploma - Computerised Financial Accounting
Kerala State Rutronix
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