Anesu Dzvuke
Perth,WA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
2
2
years of professional experience
Work History
Retail Worker
IGA Supermarket
Perth, WA
12.2023 - 03.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Retail Assistant
Pick N Pay
Harare , Zimbabwe
03.2023 - 10.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
General Warehouse Worker
Halsteds
Harare , Zimbabwe
01.2022 - 08.2022
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
Education
Arundale High School
Bulawayo ,Matebele LandSkills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- Flexible schedule availability
Languages
English
Native or Bilingual
Shona
Native or Bilingual
Zulu
Native or Bilingual
Timeline
Retail Worker
IGA Supermarket
12.2023 - 03.2024
Retail Assistant
Pick N Pay
03.2023 - 10.2023
General Warehouse Worker
Halsteds
01.2022 - 08.2022
Arundale High School