Anette O'Grady
Adelaide,SA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Team Leader
Minda Inc.
05.2018 - 09.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviours and standards.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Youth Worker
Hendercare
09.2015 - 03.2018
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided key emotional support to special needs youth.
Community Aged Care Worker
Anglicare
08.2014 - 09.2015
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sports Trainer
Sport Trainer Services
02.2005 - 02.2015
- Assessed physical and physiological conditions of athletes to determine eligibility for competition.
- Delivered emergency care for injured athletes on field or at sporting events.
- Educated athletes on importance of proper nutrition, rest and hydration.
- Created and implemented strength and conditioning programs for athletes.
- Administered first aid and CPR in athletic environments to address emergency situations.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Promoted health and well-being of student-athletes with implementation of injury prevention programs.
- Prescribed treatments such as rest, ice, compression, and elevation.
- Supported students in meeting training and conditioning goals.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Landscaper
Roses To Retro Landscapers
02.2007 - 02.2009
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
- Managed and coordinated installation of complex landscaping projects.
Community Aged Care Worker
Rembrandt Living
02.2006 - 10.2008
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Provided safe mobility support to help patients move around personal and public spaces.
Florist Manager
Buds Of May Florist
05.1995 - 11.2001
- Trained employees on customer order taking and basic floral arranging.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
- Inventoried plants and flower care supplies and ordered more.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
No Degree - Diploma of Nursing
Torrens University Australia
Adelaide, SA12.2023
No Degree - Certificate IV Community Services
TAFE
Adelaide, SA07.2014
Skills
- Mentoring
- Coaching
- Team Supervision
- Client Service
- Shift Scheduling
- Work Planning
- Team Building
- Teamwork and Collaboration
- Client Support
- SMART Goals
- Safety Processes and Procedures
Timeline
Team Leader
Minda Inc.
05.2018 - 09.2023
Youth Worker
Hendercare
09.2015 - 03.2018
Community Aged Care Worker
Anglicare
08.2014 - 09.2015
Landscaper
Roses To Retro Landscapers
02.2007 - 02.2009
Community Aged Care Worker
Rembrandt Living
02.2006 - 10.2008
Sports Trainer
Sport Trainer Services
02.2005 - 02.2015
Florist Manager
Buds Of May Florist
05.1995 - 11.2001
No Degree - Diploma of Nursing
Torrens University Australia
No Degree - Certificate IV Community Services
TAFE
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