Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Skills Interests
Leadership Experience Activities
Reading and Painting
Skills Interests
Leadership Experience Activities
Reading and Painting
Generic

Angela Abou Hanna

Bankstown,Nsw

Summary

Adept at effectively managing multiple priorities while maintaining a positive and proactive approach. Demonstrates a strong commitment to team success by willingly taking on additional responsibilities. Ensures exceptional customer satisfaction through efficient resolution of requests, needs, and issues. Adaptable and proactive, excelling in fast-paced environments and consistently delivering superior outcomes. Committed to ongoing learning and professional growth to remain up-to-date with industry trends and advancements.

Overview

1
1
year of professional experience
1
1
Certificate

Work History

KITCHEN HAND AND WAITRESSING

Revesby Workers' Club
  • Preparation for MWLP Work Placement Awards dinner
  • MWLP Jobs for Youth Night
  • EDU Program and special event

Waitressing

Rashays
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.

Junior Barista

Zarraffa's Coffee Bankstown
10.2022 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Used POS system to accurately enter orders and process payments.

Education

Condell Park High School

Skills

  • Order Processing
  • Store Cleaning
  • Display Maintenance
  • Complaint Handling
  • Customer Assistance
  • Relationship Building
  • Attention to Detail
  • Goal-Driven
  • Adaptable and Flexible
  • Creative Thinking

Certification

As an active participant in the Peer Reading program at Condell Park High School, I was assigned a year 7 student to provide assistance in enhancing their comprehension, grammar, and reading abilities. Through my dedicated efforts, I successfully improved the student's performance in the English subject. Additionally, I willingly stepped in to support other students when members of my team were unavailable.

Languages

Arabic
Native or Bilingual
Armenian
Full Professional
English
Native or Bilingual

Timeline

Junior Barista

Zarraffa's Coffee Bankstown
10.2022 - 08.2023

KITCHEN HAND AND WAITRESSING

Revesby Workers' Club

Waitressing

Rashays

Condell Park High School

Skills Interests

  • Microsoft Office 365 software (Power-point, Word, Excel, Teams, OneNote, Outlook), Google Workspace Editor Suite (Docs, Sheets, Slides, Forms).
  • Positive Communication, Time management, Advanced Computer skills, Able to handle multiple tasks effectively, Calm under pressure.

Leadership Experience Activities

  • Literacy Multilit program Tutor, 2021-2022, Daily tutoring of a Year 7 student using the literacy multilit program, Worked with teachers to establish a personalised literary goal for each student, Monitored the daily progress of students and adjusted the goals respectively.
  • Enlisted in Debating (2021-2022).

Reading and Painting

In my leisure time, I derive great pleasure from immersing myself in romantic novels that often feature an array of fictional creatures. Additionally, I indulge my artistic inclinations during the remainder of my free time.

Skills Interests

  • Microsoft Office 365 software (Power-point, Word, Excel, Teams, OneNote, Outlook), Google Workspace Editor Suite (Docs, Sheets, Slides, Forms).
  • Positive Communication, Time management, Advanced Computer skills, Able to handle multiple tasks effectively, Calm under pressure.

Leadership Experience Activities

  • Literacy Multilit program Tutor, 2021-2022, Daily tutoring of a Year 7 student using the literacy multilit program, Worked with teachers to establish a personalised literary goal for each student, Monitored the daily progress of students and adjusted the goals respectively.
  • Enlisted in Debating (2021-2022).

Reading and Painting

In my leisure time, I derive great pleasure from immersing myself in romantic novels that often feature an array of fictional creatures. Additionally, I indulge my artistic inclinations during the remainder of my free time.

Angela Abou Hanna