Angela Davies-Graham
Green Point,NSW
Summary
To pursue a career that is personally rewarding. Advance skills and knowledge, whilst achieving company and personal goals. Eager Receptionist/Administrator maintains consistently amiable interactions with colleagues and clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Administration
Top Health Doctors
03.2019 - 08.2020
- Responsible for all front desk operations
- Diary management for 7 doctors using Best Practice
- Patient bookings over phone and face to face
- Private Billing, DVA, receipting, EFTPOS
- WorkCover Billing
- Update Patient database
- Faxing, Scanning and emailing with outlook
- Debtor Reconciliation/Medicolegal
- End of day banking
- Medicare batching
- Cash reconciliation
- Petty Cash
- Mail distribution
- Cleaning and stock control of Doctor’s room
- Open and close of Practice
Medical Receptionist
Bywater Medical Centre
04.2018 - 03.2019
- Responsible for all front desk operations
- Diary management for 6 doctors
- Patient bookings over the phone and face to face
- Billing, receipting, EFTPOS using Best Practice
- Update Patient details in database
- Scanning of patient files
- Open and close of Practice
- End of day banking, batching
- Cash reconciliation
- Petty Cash
- Mail distribution
Medical Receptionist/Administration
St John of God Psychiatric Hospital/Medical Centre
11.2015 - 10.2017
- Responsible for providing exceptional customer service
- Appointment bookings, scheduling and managing diaries with Genie Software
- Confirm all new patient bookings on day prior to appointments
- Photocopy appointment diaries for the following day
- Competent in billing of DVA, Medicare and Workcover
- Issue accounts and receipts
- Balance all monies for each Doctor at completion of each day
- Ensure petty cash float is balanced each day
- Record photocopying and faxing for each Doctor
- Follow up on reports requested by Insurance
- Photocopy and mail any subpoenas
- Update subpoena book
- Relieve other reception areas in the Centre as may be deemed necessary
- Medical Software Microsoft Suite
- Best Practice
- Medtech
- Genie
- OCCAM
- IBA/Webpas
Receptionist/Administration Assistant
UWS Sydney
12.2014 - 08.2015
- Initial point of contact for all students, employees and visitors
- Respond to student and visitor enquiries
- Schedule appointments for students to talk First Year Experienced Co-ordinators (FYEC)
- Re-direct students to appropriate UWS staff or enquiry point
- Enter 'Record of Interview' including TRIM and copy sent to student and FYEC
- Overflow Administrative support for admin team
- Collating mail and sorting of internal and external mail
- Sort and distribute mail/student assessments to staff pigeon holes
- Typing of class material for teachers
- Distribute workbooks to students
- Arrange and book couriers when necessary
- Maintain register for teaching resources
- Organise office/building repairs with facilities team
- Oversea stationery requirements
- Maintain kitchen resources
- Laminating/binding documents
- Maintain a tidy reception/foyer area
Education
Diploma - Business Administration
Metropolitan Business College
Parramatta, NSWSkills
- Reactions Awareness
- Critical Thinking
- Scheduling Tests and Procedures
- Patient Health Information Access
Certification
Dr Khurram Malik Psychiatrist St John of God Health Care 02 4570 6200
Yvonne Starkey Practice Manager St John of God Health Care 02 4570 6224
HOBBIES
My one great passion is to draw/paint. I find this to be very rewarding, creating something from nothing.
It also find it helps me to relax.
Timeline
Medical Receptionist/Administration
Top Health Doctors
03.2019 - 08.2020
Medical Receptionist
Bywater Medical Centre
04.2018 - 03.2019
Medical Receptionist/Administration
St John of God Psychiatric Hospital/Medical Centre
11.2015 - 10.2017
Receptionist/Administration Assistant
UWS Sydney
12.2014 - 08.2015
Diploma - Business Administration
Metropolitan Business College
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