Angela Howard
Medical Receptionist
Moolap,VIC
Summary
Reliable employee seeking Deputy Clerical Supervisor position. Offering excellent communication and good judgment.
Overview
20
20
years of professional experience
Work History
Medical Imaging Reception
Lake Imaging
Geelong, VIC
02.2016 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; Extended Business hours, weekend, and holiday shifts.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to Covid-19 safety practices.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to patient's, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
Assistant Restaurant Manager
KFC
Geelong, VIC
05.2014 - 01.2016
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Recruited and hired employees offering talent, charisma and experience to restaurant team.
- Motivated staff to perform at peak efficiency and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Completed roster's and organised shift changes
Fast Food Crew Member
KFC
Geelong, VIC
08.2002 - 05.2014
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
High School Diploma -
Matthew Flinders Girls Secondary College
Geelong, VIC12.2005
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Self-Motivated
- Decision Making
- Responsible
- Data Entry
- Self-motivated professional
Timeline
Medical Imaging Reception
Lake Imaging
02.2016 - Current
Assistant Restaurant Manager
KFC
05.2014 - 01.2016
Fast Food Crew Member
KFC
08.2002 - 05.2014
High School Diploma -
Matthew Flinders Girls Secondary College