Angela Lam
BRUCE,ACT
Summary
Recent graduate with a Bachelor of Development Studies, majoring in Environmental Studies, seeking a community development role. A self-motivated individual with a track record of impactful volunteering, I've contributed to sustainable projects like Grind To Ground and conducted research on renewable energy with Think Pacific. My diverse background in hospitality, administration, and childcare has honed my communication, problem-solving, and management skills. Passionate about urban growth's impact on the environment, I aspire to bring innovative solutions to balance development and sustainability. Eager to leverage my skills, academic knowledge, and commitment to positive change in a dynamic community development position.
Overview
3
3
years of professional experience
Work History
FOH Staff at Parliament House
Pinnacle People
03.2023 - Current
- Serviced guests with food and beverage requirements warmly, courteously and professionally.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Community Leader Volunteer
Grind To Ground
02.2023 - Current
- Contributing to garden regenerative projects by repurposing waste materials
- Partnering with diverse community groups, including those with disabilities
- Fostering a supportive and empowering community to reduce social stigmas
Assistant Educator
Brindabella Christian College OSCH
07.2021 - 03.2023
- Managed daily activities for students, adapting strategies to meet their needs.
- Communicated with parents regarding behavioral and safety concerns.
- Participated in training courses and professional development opportunities.
Internship Student
Think Pacific
12.2022 - 02.2023
- Conducted research on sustainable development in Fiji
- Explored alternative renewable energy options, specifically vertical wind turbines
- Emphasized the importance of incorporating local knowledge and culture
Administrative Assistant
St John Of God Health Care
01.2021 - 07.2021
- Supported reception by answering phones and greeting or escorting visitors.
- Responded to patient inquiries, reconciled accounts, and coordinated with back-office staff
- Created and maintained databases to track and record customer data.
Education
Bachelor of Development Studies - Environmental Studies
Australian National University
Canberra, ACT05.2023
Skills
- Administrative support
- Team collaboration
- Outstanding communication skills
- Problem-solving
- Working with vulnerable people
- project support
- Fluent mandarin
Volunteer Experience
World Wide Organisation of Organic Farms, Cairns
- Volunteered on an organic farm in rural Cooktown, Cairns
- Applied knowledge in agriculture, soil quality, climate, and cultural studies
Lighthouse Church, Keysborough, VIC
- Youth leader coordinating weekly programs, events, and services
- Hosted and led Zoom and Facebook live events during the 2020 lockdown
Timeline
FOH Staff at Parliament House
Pinnacle People
03.2023 - Current
Community Leader Volunteer
Grind To Ground
02.2023 - Current
Internship Student
Think Pacific
12.2022 - 02.2023
Assistant Educator
Brindabella Christian College OSCH
07.2021 - 03.2023
Administrative Assistant
St John Of God Health Care
01.2021 - 07.2021
Bachelor of Development Studies - Environmental Studies
Australian National University
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