Angela Ri

• Over 2.5 years of customer service experience.
• Trained over 5 applicants successfully for a waitress position.
• Worked effectively in fast-paced environments, seating over 350 people in one session.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Remained calm and poised when dealing with difficult customers or during busy shifts
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Dynamic and customer-focused individual with a proven track record of delivering exceptional service and driving sales in the beauty retail industry. Seeking to leverage my experience and passion for cosmetics gained from working at Mecca Maxima to contribute to a team-oriented environment and enhance the customer experience.

• Provided personalized beauty consultations to customers, addressing their individual needs and preferences to recommend appropriate products and skincare regimens.
• Demonstrated product knowledge and expertise across a wide range of beauty brands, including makeup, skincare, and fragrance lines, to assist customers in making informed purchasing decisions.

• Strengthened communication skills through regular interactions with others
• Developed student confidence through positive reinforcement strategies
• Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills
• Passionate about learning and committed to continual improvement
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.