Jesus Alberto Interiano Gutierrez
Perth,WA
Summary
I consider myself a positive person. I am responsible, reliable, cooperative, and enthusiastic, with a high capacity for dealing with problems and making decisions.
Overview
2
2
years of professional experience
Work History
Waitress Trainer
Cafe Urbano
01.2018 - 05.2018
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Waitress Trainee
El Cafe De Chiapas
08.2016 - 12.2016
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Bachelor of Science - Engineering
Universidad Politecnica De Chiapas
Chiapas, Mexico08-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Calm under pressure
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Waitress Trainer
Cafe Urbano
01.2018 - 05.2018
Waitress Trainee
El Cafe De Chiapas
08.2016 - 12.2016
Bachelor of Science - Engineering
Universidad Politecnica De Chiapas
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