Angela S Thomas
Brisbane,QLD
Summary
Bachelor of Information Technology student at Queensland University of Technology (QUT) with a solid foundation in programming languages including HTML, CSS, Java, and Python. Hands-on experience with GitHub for version control and a year of customer service experience enhancing communication skills. Proficient in data analysis and regulatory compliance, aiming to leverage technical skills in practical IT settings. Actively pursuing internships to further develop expertise in the IT industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Consultant
Lotus Foreign Exchange
Brisbane, QLD
05.2024 - Current
- Provide excellent customer service by engaging with customers, resolving customer complaints and ensuring customer satisfaction.
- Assist customers with currency exchange transactions and inquiries, through effective communication.
- Handling cash, including foreign currencies, eftpos, and adhering to company policies.
Front Desk Clerk
Doolandella Fish depot
Brisbane, QLD
06.2025 - Current
- Greeted customers warmly and provided information about fish products and services.
- Maintained cleanliness and organization of the front desk area to ensure professionalism.
- Collaborated with team members to maintain things orderly and ensure smooth work pace.
Sales Assistant
Fruit shop
Brisbane, QLD
07.2024 - 10.2025
- Collaborated with team members to create appealing product displays.
- Greeted customers and provided assistance with product selection.
- Processed payments using cash registers and POS systems.
Education
Bachelor of Information Technology - Computer Science
Queensland University of Technology
Brisbane, QLD12-2026
Skills
Personal Skills
- Customer service
- Effective communication
- Team collaboration
- Marketing and selling
Technical Skills
- Data analysis
- Java and Python
- HTML and CSS skills
- Maintain regulatory compliance
Certification
- Obtained a certification in data analytics job simulation with Deloitte Australia from Forage
- Completed a course and obtained a certification in basic Python, HTML, and CSS from Paranoia Technologies
- Completed a course on Australian 2025 Compliance Refresher Training, Agent Employee from MoneyGram
Languages
English
Full Professional
Malayalam
Native/ Bilingual
Hindi
Limited
Tamil
Elementary
References
References available upon request.
Timeline
Front Desk Clerk
Doolandella Fish depot
06.2025 - Current
Sales Assistant
Fruit shop
07.2024 - 10.2025
Customer Service Consultant
Lotus Foreign Exchange
05.2024 - Current
Bachelor of Information Technology - Computer Science
Queensland University of Technology
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