Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Timpano

Wollongong,NSW

Summary

Driven professional with a proven track record at Dotti, adept in cash handling and complex problem-solving. Excelled in enhancing customer satisfaction and team performance, boosting sales through strategic merchandising and superior service. Demonstrates exceptional goal-oriented focus and sales expertise, ensuring operational excellence and profitability. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Well-qualified [Job Title] familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Sales Assistant

Decjuba
Wollongong, NSW
07.2025 - Current
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Analyzed sales trends to identify opportunities for driving revenue growth within assigned territory.

Sales Assistant

Jackie E
Wollongong, NSW
09.2024 - 07.2025
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Sales Assistant

Rueben F Scarf
Liverpool, NSW
02.2022 - 06.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Manager

Dotti
Liverpool, NSW
02.2007 - 03.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

Education

High School Diploma -

Bonnyrigg High School
Bonnyrigg, NSW
12.1991

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Cash Register Operation
  • Complex Problem-Solving
  • Processing payments
  • Point of sale operation
  • Opening and closing procedures
  • Customer Needs Assessment
  • Visual Merchandising
  • Product Merchandising
  • Display building
  • Fitting room maintenance

Timeline

Sales Assistant

Decjuba
07.2025 - Current

Sales Assistant

Jackie E
09.2024 - 07.2025

Sales Assistant

Rueben F Scarf
02.2022 - 06.2024

Manager

Dotti
02.2007 - 03.2017

High School Diploma -

Bonnyrigg High School
Angela Timpano