
Adept at juggling multiple tasks, I excelled in customer service, enhancing dining experiences and driving sales at both venues and became highly familiar with cocktail recipes and procedures. My reliable nature and expertise in responsible alcohol service stood out, alongside a knack for efficiently managing high-volume fact paced events and mentoring new staff, significantly contributing to the venue's success. Also proven reliability in managing cash and training staff.
While working at trawlers bar & kitchen, i became experienced with many different skills in the bar & kitchen including:
- serving and assisting customers to have a satisfied dining experience
- Memorizing a wide range of cocktails recipes and their garnishes
- Pouring beers & changing the kegs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Took reservations and orders, over the phone and in person.
- Basic food preparation
my role for this position was to focus on serving customers and tending to their needs as well as keeping the venue presentable by doing regular walks through the pub clearing plates, stacking glasses and tidying whatever else.
I was able to serve high customer volumes during special events, nights, and weekends.
I became familiar with opening and closing procedure in bars.
I regularly assisted with training of staff on practices in workplace.
During my time bartending i also completed duties for the motel that is connected to the pub including, check ins, and helping guests with any day to day needs to make their stay more comfortable.
I also gained experience with bistro work, serving, sending food as well as adding the final touches to dishes and preparing deserts.
On weekends i work in a food truck at the markets, this is a fast paced environment and involves;
- taking coffee and food orders
- sending food out
- preparing juices and shakes
- completing garnishes on food
- restocking of beverages