Zijin Zhang
Glen Iris,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cafe All Rounder
Hyde N Seek
07.2023 - Current
- Prepared and administered budgets for successful biofuels production.
- Developed cost-effective strategies for increasing biofuel production and maximizing yields.
- Maintained high quality standards by conducting thorough inspections of installed ball systems.
- Enforced strict safety protocols to protect personnel and equipment.
Waitress Trainer
Oushou Japanese Cuisine Restaurant
03.2023 - 07.2023
- Provided continuous evaluation and feedback to server employees.
- Worked with vendors to customize courseware to accommodate business needs.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Provided coaching and mentoring to employees.
Receptionist
Yuki House
11.2022 - 03.2023
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Handled assignments independently with good judgement and critical thinking skills.
Wait Staff Member
Fish And Chips
02.2020 - 09.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Cashier
IGA Supermarket
02.2019 - 10.2019
- Processed refunds and exchanges in accordance with company policy.
- Upsold additional products and services to customers, increasing revenue.
- Identified and resolved discrepancies and errors in customer accounts.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Commerce - Finance And Economics
University of Melbourne
Parkville, VIC07.2026
High School Diploma -
Camberwell Anglican Girls Grammar
Canterbury, VIC12.2022
Skills
- Fluent in Mandarin
- Python language
- Power BI
- Matlab
- C language
- Microsoft Office
Volunteer
Blue Cross Boxhill 2019
- Provided companionship and support to elderly residents
- Organized engaging activities such as music therapy sessions
- Developed empathy, patience, and appreciation for elderly wisdom
Glen Iris Primary School 2024
- Facilitated reading sessions and assisted children in developing literacy skills
- Created interactive learning activities to engage young readers
- Fostered a love for reading and supported students in their literacy journey
Achievement
English Debating Competition 2019
Chinese Debating Xinwei Competition 3rd 2019
Chinese Debating Freshman Competition Best Speaker
Timeline
Cafe All Rounder
Hyde N Seek
07.2023 - Current
Waitress Trainer
Oushou Japanese Cuisine Restaurant
03.2023 - 07.2023
Receptionist
Yuki House
11.2022 - 03.2023
Wait Staff Member
Fish And Chips
02.2020 - 09.2020
Cashier
IGA Supermarket
02.2019 - 10.2019
Bachelor of Commerce - Finance And Economics
University of Melbourne
High School Diploma -
Camberwell Anglican Girls Grammar
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