Angela (Chooi) Koh

• Support Worker (casual) for adults with complex behaviours attending Plus Disability's Day Program.
• Delivering one-to-one, person-centred support to participants.
• Understanding each participant's Behaviour Support Plan and carrying out recommendations.
• Relationship building with participants to bring out their best through fun and games, building life and social skills, going out into the community.
• Providing meal and toileting support to participants who require them.
• Giving feedback to various stakeholders in the care of each participant and contributing to ideas and recommendations that may be of benefit to the participant.
• Daily reporting and Incident reporting.
• Continuous in-house participant training to keep up with any changes to the care of current participants and to get to know new participants.
• Continuous in-house skills training:

- Epilepsy including Emergency Medication

- Medication Safety

- MAPA Foundation/Safety Intervention

- Behaviour Support: Incident Reporting

- Behaviour Support: Regulated Restrictive Practices

- How to Administer an EpiPen

- Person Centred Active Support

• Planning, organising and conducting MINDS MeToo! Club weekly activities such as basic life skills training, arts and crafts, parties and group outings.
• Encouraging clients to participate in activities to bring out their strengths and to be more socially adept.
• Managing challenging behaviours across different age groups and cultural backgrounds.
• Building relationship with clients, carers, MINDS staff and volunteers
• Participating in case review of clients to track progress and recommend program adjustments.
• Working with external organisations to create supporting programs and outreach
• Improving my skillsets with Certificates in the following:
  - Introduction to Augmentative and Alternative Communications
  - Working with Adolescents and Adults with Special Needs: Engagement and Teaching Strategies
  - First Aid and CPR
  - Jolly Phonics

• Producing and marketing a series of cookbooks on Amazon.com
• Producing and marketing automotive accessories on Amazon.com
• Relationship building with suppliers, writers and contractors
• Ensuring a high level of customer satisfaction by responding and resolving issues quickly
• Understanding analytics of products and tailoring marketing programs to drive sales