Angelica Chucas Haro
Blacktown
Summary
Highly motivated with experienced in customer service, assisting clients with product selections, and resolving inquiries efficiently.
Very commitment to achieving sales targets and maintaining store standards.
Looking forward to gaining more knowledge about the sales business industry.
Overview
9
9
years of professional experience
Work History
Retail Assistant
Forcast
04.2024 - 01.2025
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Wait Staff Member
Bay Vista
01.2019 - 03.2021
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Cleaning and Sales Supervisor
Rent a Bomb
06.2016 - 11.2018
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Education
Certificate III - Individual Support
Gateway Training Academy
23 Pirie Street, Liverpool01-2024
Certificate III - Pathology Collection
Tred College
225 Clarence Street, Sydney02-2023
Advance Diploma - Marketing
Clarendon Business College
505 George Street, Sydney 02-2017
Advance Diploma - Management
Clarendon Business College
505 George Street, Sydney09-2016
Skills
- Customer service
- Customer assistance
- Patience and empathy
- Time management capabilities
- Cash register operation
- POS system operation
- Order processing
- Sales floor organization
- Retail transactions processing
- Product merchandising
- Fashion sense and styling
- Multitasking
- Product restocking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Retail Assistant
Forcast
04.2024 - 01.2025
Wait Staff Member
Bay Vista
01.2019 - 03.2021
Cleaning and Sales Supervisor
Rent a Bomb
06.2016 - 11.2018
Certificate III - Individual Support
Gateway Training Academy
Certificate III - Pathology Collection
Tred College
Advance Diploma - Marketing
Clarendon Business College
Advance Diploma - Management
Clarendon Business College
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