ANGELIE FLAUTA- BALUYUT
MEADOW SPRINGS,WA
Summary
Highly motivated and dedicated individual with recent completion in Certificate 111 in Individual Support (Ageing, Home and Community) with 120 hours of work placement in an Aged Care facility (RAAFA Meadow Springs). I have devoted my time to raising my kids managing various caregiving responsibilities with empathy, patience, and organisation. bringing a strong foundation in personal care and supporting daily living activities. Eager to transition into a professional support role to provide compassionate care and enhance the well-being of elderly and community members.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Bar/Kitchen Hand
Pink Duck Bar & Bistro
Rockingham, WA
01.2013 - 09.2018
- Prepares all food items as directed in a sanitary and timely manner
- Follows recipes, portion controls, and presentation specifications as set by the restaurant
- Checks and verifies legal drinking age and refusing service to intoxicated customers according with legal and company policies.
- Restocks all items required throughout shift.
- Cleans and maintains bar areas in practicing good safety, sanitation, and organisational skills.
- Assists with the cleaning, sanitation, and organisation of kitchen, cool rooms, and all storage areas.
- Ensure quality and safety of food by performing standard and any additional sanitary measures including storage of food items according to standards and procedures
- Stay productive at all times and prepare for future needs as time allows
- Follow proper reporting procedures for accidents and incidents to ensure follow-up and prevention
- Adhere to all regulations including blood borne pathogens, infection control, use of hazardous materials and fire safety
- Perform other related duties as required
Sales Associate
Angus and Coote Jewellers
Maddington, WA
10.2012 - 01.2013
- Be involved in stock control and management
- Assisting shoppers to find the products they are looking for and giving advice and guidance on product selection
- Being responsible for processing cash and card payments
- Stocking shelves with merchandise
- Reporting discrepancies and problems to supervisor
- Responsible dealing with customer complaints
- Attaching price tags to merchandise on the shop floor
- Keeping up to date with special promotions and putting up displays
- Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards
Store Manager
Rivoli Group
Dubai, UAE
09.2005 - 09.2012
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Certificate 111 in Individual Support - Ageing, Home, and Community
10.2024
Certificate 111 in Beauty Services
07-2016
Diploma in Business -
01.2013
Skills
- ADL Assistance
- Emotional Awareness
- Palliative Care Awareness
- Medication Distribution
- Personal Care Needs
- Infection Control Measure
- Applying Person-Centered Care
- Dementia Training
Certification
- Certificate 3 in Individual Support (Ageing and Community)
- HLTAID011- Provide First Aid
- HLTAID009- CPR
- HLTWHS005- Conduct Manual Tasks Safely (Personal Care Workers)
- HLTHP006- Assist Clients with Medication
- NDIS Worker Orientation
References
Mia Kurta
Facilitator/ Trainer
0415401273
infinitycaretraining@gmail.com
Mark Pink
Owner/Manager
Pink Duck Bar & Bistro
0427066177
Polly McHugh
Chef/Supervisor
Pink Duck Bar & Bistro
04178065230
Sharon McMeeken
Training Coordinator
0400902055
SharonM@myflexhealth.com.au
Timeline
Senior Bar/Kitchen Hand - Pink Duck Bar & Bistro
01.2013 - 09.2018
Sales Associate - Angus and Coote Jewellers
10.2012 - 01.2013
Store Manager - Rivoli Group
09.2005 - 09.2012
- Certificate 3 in Individual Support (Ageing and Community)
- HLTAID011- Provide First Aid
- HLTAID009- CPR
- HLTWHS005- Conduct Manual Tasks Safely (Personal Care Workers)
- HLTHP006- Assist Clients with Medication
- NDIS Worker Orientation
My Flex Health International - Certificate 111 in Individual Support, Ageing, Home, and Community
International School of Beauty Therapy - , Certificate 111 in Beauty Services
Australian Professional Skills Institute - Diploma in Business,
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