Angelina Anton
Sydney,NSW
Summary
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
4
4
years of professional experience
Work History
Retail Worker
Top of the Crop Menai
Menai, NSW
08.2023 - 02.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organised store environment by restocking shelves and organising displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Waitress
Kadeli Cafe
Panania , NSW
11.2021 - 05.2022
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
Waitress
Battered At The Bay
La Perouse, NSW
12.2019 - 07.2021
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Replenished beverages when necessary.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
High School Diploma -
Our Lady Of The Sacred Heart College Kensington
Kensington, NSW09-2024
Skills
- Store Cleaning
- Display Maintenance
- Sales proficiency
- Complaint Handling
- Customer Assistance
- Effective communication abilities
- Complex Problem-Solving
- Conflict resolution techniques
Timeline
Retail Worker
Top of the Crop Menai
08.2023 - 02.2024
Waitress
Kadeli Cafe
11.2021 - 05.2022
Waitress
Battered At The Bay
12.2019 - 07.2021
High School Diploma -
Our Lady Of The Sacred Heart College Kensington
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