Angelina Valentine
MELBOURNE,VIC
Overview
3
3
years of professional experience
Work History
Retail Assistant
Blakeaway
Chadstone, Australia
03.2025 - Current
- Fostered customer loyalty by building strong relationships with regular shoppers.
- Resolved customer complaints to enhance customer satisfaction and retention.
- Provided quality service during peak periods while effectively addressing customer complaints.
- Handled store opening and closing tasks independently.
- Processed cash accurately and balanced registers.
- Monitored stock levels and maintained inventory records.
- Prepared end-of-day reports.
Promoter
AMS Promotions
Melbourne, Australia
04.2024 - Current
- Coordinated event logistics and on-site execution across multiple promotional activations.
- Quickly learned and delivered brand messaging to engage customers and support varying campaign objectives.
- Explained product features using approved scripts and talking points.
- Provided feedback to clients on the effectiveness of their marketing campaigns.
- Arranged promotional displays and booths for events.
Academic Tutor
Art of Smart Education
St Kilda, Australia
03.2024 - 07.2025
- Delivered one-on-one tutoring sessions in Year 11 and 12 VCE Business Management and Year 10 Mathematics, improving understanding of business concepts and exam performance
- Designed tailored learning strategies to strengthen analytical and problem-solving skills
- Tracked student progress and provided targeted feedback, improving confidence and academic outcomes
Bar and Floor Staff
Prahran Hotel
Prahran, Australia
07.2024 - 12.2024
- Delivered high-volume service in peak periods
- Resolved customer issues, maintaining service standards under pressure
- Collaborated with team members to streamline operations during peak periods, ensuring smooth service delivery.
- Cleared tables after each dining session to prepare for next guests. and reset settings for next guests.
- Assisted patrons with directions and bookings to facilitate seamless venue access.
- Followed hotel hygiene, safety, and responsible service procedures.
Education
Bachelor of Commerce - Finance & Economics
The University of Melbourne
12-2027
Secondary Education -
Caulfield Grammar School
11-2023
Skills
- Customer service
- Cash handling
- Business reporting
- Visual merchandising
- Loyalty program knowledge
- Complaint handling
- Sales target achievement
- Effective communication
- Inventory and stocking
- Hospitality and accommodation
Timeline
Retail Assistant
Blakeaway
03.2025 - Current
Bar and Floor Staff
Prahran Hotel
07.2024 - 12.2024
Promoter
AMS Promotions
04.2024 - Current
Academic Tutor
Art of Smart Education
03.2024 - 07.2025
Bachelor of Commerce - Finance & Economics
The University of Melbourne
Secondary Education -
Caulfield Grammar School