Anglina Moeakiola
Guildford ,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Detailed orientated team player willing to go above and beyond to meet business needs.
Overview
5
5
years of professional experience
Work History
Retail Assistant
WHSmith
Sydney International Airport
01.2024 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Flight Attendant
Jetstar
02.2021 - Current
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Collaborated with flight crew to maximize smooth and safe flights.
Warehouse Worker
Toll People
08.2020 - 03.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Picking min 300 orders per day
- Worked under high pressure environment
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Organized warehouse shelves and racks to maximize space utilization.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Kept tidy and organized warehouse to comply with cleanliness standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Higher School Certificate -
Fairfield High School
Fairfield, NSW11.2019
Skills
- Duty of care
- Cleanliness and Sanitation
- Client Support
- Order Picking and Processing
- Time management capabilities
- Effective listening and communication
Volunteer
- Volunteered for R U Ok Day
- Vice Captain 2019
- Fast Forward Scholarship Program at Sydney University
- Youth Advisory Committee at Cabramatta for Moon Festival
- Student Representative Leader
- NSW Premier Sporting Challenge Volunteer
- ASX Market Participant
References
Available at request
Work Rights
- Australian Citizen
Timeline
Retail Assistant
WHSmith
01.2024 - Current
Flight Attendant
Jetstar
02.2021 - Current
Warehouse Worker
Toll People
08.2020 - 03.2021
Higher School Certificate -
Fairfield High School