Angus Chiu
Sydney,NSW
Summary
Dedicated customer service professional with experience in guest services and food and beverage management. Known for attention to detail, efficiency, and problem-solving skills, committed to enhancing guest experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Mantra Sydney Airport
Mascot, NSW
2024.01 - 2025.08
- Provided exceptional customer service in a fast-paced hotel environment.
- Managed food and beverage orders efficiently for guests and events.
- Maintained cleanliness and organization of dining areas and service stations.
- Processed payments and handled cash transactions with attention to detail.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
Staff Member
Mcdonalds
Mascot, Nsw
2024.06 - 2025.11
- Assisted customers with product inquiries and service requests.
- Processed transactions using point-of-sale systems accurately.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Managed safe and efficient serving of customer foods.
Education
Bachelor of Science - Physics
UNSW
Kensington, NSW2027-11
Skills
- Customer service
- Guest services
- Problem-solving
- Reliability and punctuality
- Teamwork and collaboration
- Wine Knowledge
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Certification
- Responsible service of Alcohol certificate
Timeline
Staff Member
Mcdonalds
2024.06 - 2025.11
Food and Beverage Attendant
Mantra Sydney Airport
2024.01 - 2025.08
Bachelor of Science - Physics
UNSW