Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

Angus McColl

Clayton,VIC

Summary

I am 18 years old. Whilst in high school I would volunteer at primary schools to help make meals for the kids in the morning who may not have been able to access an adequately nutrition breakfast at home. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities are all skills I have developed over my 2 year at Target. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills.

Overview

2
2
years of professional experience

Work History

Customer Service

Target
02.2021 - 02.2023
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Implemented and developed customer service training processes.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

Bachelor of Law (honours) - Commercial Law

Monash University
Melbourne, VIC
2026

High School Diploma -

St Joseph's College
Geelong, VIC
2022

Geelong Grammar School, St Patricks Primary School
Geelong, VIC
2016

Skills

  • Retail Sales Customer Service
  • Works well in a team
  • Active listener
  • Ready and willing to learn
  • Very high levels of persistence
  • Strong ethical values
  • Staff Training
  • Quality Assurance Controls
  • Order Processing

Accomplishments

One of my biggest accomplishments would be getting Dux of business management and Health and Human Development in year 12, as I believe it reflects my efforts and determination, my ability to set my mind to something and to work hard

Hobbies

My two greatest hobbies would be Reading and going to the gym. My favourite genre of books is self help and I have found and discovered many ways and varieties of strategies to maximise efficiency throughout such books. The gym also is a hobby of mine as again I like to believe that it reflects my determination and hard work. 

Timeline

Customer Service

Target
02.2021 - 02.2023

Bachelor of Law (honours) - Commercial Law

Monash University

High School Diploma -

St Joseph's College

Geelong Grammar School, St Patricks Primary School
Angus McColl