ANH DUNG NGUYEN

Melbourne,VIC

Summary

Third-year Bachelor of Business student (RMIT) focusing on Tourism & Hospitality Management and People & Organisation. Reliable, detail-oriented and calm under pressure. Seeking a part-time role in hospitality (front-of-house, customer service) or an HR/People Operations assistant role to build hands-on experience while studying.

Offering positive attitude and strong interpersonal abilities, ready to learn and grow in collaborative environment. Brings foundational understanding of community service principles and ability to assist in event planning and execution. Ready to use and develop organizational and problem-solving skills

Overview

2025

years of professional experience

Work History

Volunteer

VIET NAM

Assisted in organizing community events, enhancing participant engagement and satisfaction.
Collaborated with team members to develop promotional materials, increasing visibility of volunteer programs.
Supported logistical arrangements for outreach activities, ensuring smooth execution and adherence to timelines.
Provided administrative support by managing schedules and communication with participants and stakeholders.

Receptionist

Managed front desk operations, ensuring organized and efficient reception area.
Greeted and assisted visitors, providing exceptional customer service and support.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Organized, maintained and updated information in computer databases.

Accounting Assistant

Processed invoices and expense reports, ensuring compliance with company policies.
Supported month-end closing procedures by reconciling accounts and preparing statements.
Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.

Accountant (Intern/Part-time)

AD Co., LTD

12.2023 - 05.2024

Handled basic invoicing, inventory tracking and weekly reporting for a small business.
Prepared and reconciled invoices; followed up on outstanding payments with suppliers and customers.
Organised records with the CEO/founder and improved filing accuracy and retrieval.

Freelance Photographer (Entry-level)

01.2022 - 01.2023

Assisted small teams on shoots; set up lighting and supported DSLR operation.
Coordinated with clients on brief and shot lists; performed basic image selection and handover.
Captured high-quality images in various settings, ensuring alignment with client vision and branding standards.
Took photos from different angles and perspectives to capture perfect images.

Education

Bachelor of Business - Tourism & Hospitality Management; People & Organisation

RMIT University

Melbourne, VIC

12-2025

Skills

Customer & Hospitality:
Customer service and communication
Teamwork and problem solving
Time management and shift reliability
Business & Admin:
Invoicing and basic inventory tracking

Reporting and record-keeping
Microsoft Office / Google Workspace
Positive attitude
Teamwork and collaboration
Organized and efficient

Languages

Vietnamese (native), English (proficient)

Timeline