Anh Ho Thien Vu
North Melbourne,VIC
Summary
Hardworking Trainee known for learning quickly, taking detailed notes and asking questions for superior understanding. Committed to punctuality, accuracy and streamlining processes for increased productivity. Outstanding work ethic.
Overview
1
1
Certification
Work History
Trainee
Angie Uhm
North Melbourne, Victoria
03.2024 - Current
- Prepared hot and cold coffee drinks according to customer specifications.
- Maintained cleanliness of work area, including counters and equipment.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
- Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces.
- Ensured that beverages were prepared correctly using standardized recipes.
- Developed a working knowledge of different types of coffees and teas available in the shop.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
Education
High School Diploma -
University High School
Parkville, NSWSkills
- Cross-cultural understanding
- Leadership Qualities
- Equipment set up
- Clerical Support
- Mathematics
- Performance Improvement
- Customer Relationship Management
- Team Collaboration
- Multitasking
- Adaptability and Flexibility
Languages
Vietnamese
Native/ Bilingual
English
Native/ Bilingual
French
Professional
German
Limited
Japanese
Elementary
Certification
I have a certificate in Barista Coffee Making and Latter Art by going through in person in Barista Masterclass's course. My instructor is Angie Uhm.
Affiliations
I use to work as my school's Student Council's Public Relations that has to deal a lot with different relationships regarding the school's connection with students and parents. I also use to work in customer service back in my home country and also volunteer in different organization that my school started.
References
References available upon request.
Timeline
Trainee
Angie Uhm
03.2024 - Current
High School Diploma -
University High School
I have a certificate in Barista Coffee Making and Latter Art by going through in person in Barista Masterclass's course. My instructor is Angie Uhm.
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