Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
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ANIKA ANJUM RAISA

Rosehill,Australia

Summary

Dynamic professional with proven success at Woolworths, specializing in customer service and teamwork. Enhanced shopping experiences through effective communication and meticulous attention to detail. Skilled in inventory management and safety compliance, showcasing strong problem-solving abilities in fast-paced settings.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Woolworths
Marsfield, Australia
12.2024 - Current
  • Facilitated product inquiries and item location to enhance shopping experience.
  • Maintained store cleanliness by promptly addressing spills and removing trash.
  • Managed product inventory through delivery verification and record updates, ensuring safety compliance.

Staff Member

Valleygirl
Bankstown
10.2024 - 12.2024
  • Processed payments, issued receipts, and managed returns and exchanges efficiently.
  • Greeted customers and assisted in locating items while addressing inquiries.
  • Provided detailed product information to enhance customer decision-making.
  • Replenished stock and conducted inventory counts to ensure product availability.

Educator (BSC & ASC)

Camp Australia
05.2024 - 11.2024
  • Maintained constant supervision of children during activities and transitions to ensure safety.
  • Fostered a nurturing atmosphere that promoted children's well-being and development.
  • Implemented safety protocols to prepare for emergencies and protect children during crises.

Factory Worker

Kellogg’s Food Factory
Mascot, NSW
02.2024 - 10.2024
  • Maintained clean and safe work environment by sanitizing equipment and organizing warehouse.
  • Adhered to safety procedures through proper use of PPE and compliance with guidelines.
  • Coordinated with supervisors and team members to report issues and request assistance for seamless operations.

Roaster and Customer Service

Fish and Chips
Bankstown Central
02.2024 - 03.2024
  • Improved customer satisfaction and service quality through attentive support.
  • Delivered product knowledge via effective communication to foster customer trust.
  • Adapted to diverse customer needs with empathy, ensuring personalized service experiences.

Education

Graduate Diploma - management

Spectrum College
Sydney, NSW
06-2026

DIPLOMA - IT

UTS (University of Technology Sydney)
Sydney, NSW
04-2025

HIGHER SECENDARY SCHOOL CERTIFICATE - Science

Comilla Victoria government college
Bangladesh
12.2022

SECENARY SCHOOL CERTIFICATE - science

Nawab Faizunnessa government Girls high school
Bangladesh
12.2020

Skills

  • Willingness to learn
  • Management skills
  • Language flexibility
  • Teamwork and collaboration
  • Leadership qualities
  • Customer service excellence
  • Team building strategies
  • Problem solving techniques
  • Effective communication skills
  • Positive attitude
  • Time management expertise
  • Cash handling proficiency
  • Instruction following ability
  • Flexible scheduling
  • Workplace safety practices
  • Computer proficiency
  • Safety awareness
  • Project management expertise
  • Microsoft Excel proficiency

Certification

  • RSA
  • Barista
  • WWCC (Children Check)
  • First Aid
  • CPR
  • NSW Police Check

Languages

  • English
  • Bengali
  • Urdu
  • Hindi

Languages

English
Full Professional
Bangla
Native/ Bilingual
Urdu
Full Professional

Timeline

Team Member

Woolworths
12.2024 - Current

Staff Member

Valleygirl
10.2024 - 12.2024

Educator (BSC & ASC)

Camp Australia
05.2024 - 11.2024

Factory Worker

Kellogg’s Food Factory
02.2024 - 10.2024

Roaster and Customer Service

Fish and Chips
02.2024 - 03.2024

Graduate Diploma - management

Spectrum College

DIPLOMA - IT

UTS (University of Technology Sydney)

HIGHER SECENDARY SCHOOL CERTIFICATE - Science

Comilla Victoria government college

SECENARY SCHOOL CERTIFICATE - science

Nawab Faizunnessa government Girls high school

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ANIKA ANJUM RAISA