Anika Azad
Woolworths
Melbourne
7
years of professional experience
3
Languages
Summary
Friendly, customer-focused professional with experience in retail, customer service and hospitality environments. Currently working as a Store Team Member at Woolworths, with strong experience assisting customers, handling multiple priorities and working effectively as part of a team in a fast-paced environment. Confident communicator with a positive attitude, strong attention to detail and a genuine interest in helping customers find products that suit their needs. Eager to bring excellent customer service, enthusiasm and a strong work ethic to the table.
Work History
Store Team Member
3 Years 10 Months- Provide friendly and professional customer service in a fast-paced retail environment.
- Assist customers with product enquiries and ensure a positive shopping experience.
- Maintain store presentation while managing multiple tasks efficiently.
- Work collaboratively with team members to achieve daily service and operational goals.
Room Attendant
3 Years 10 Months- Maintained high standards of cleanliness, presentation and guest service.
- Worked efficiently under pressure while demonstrating reliability and attention to detail.
Receptionist
1 Year- Welcomed guests and provided professional, personalised customer service.
- Handled enquiries and requests with a friendly and solution-focused approach.
- Managed multiple tasks while maintaining accuracy and attention to detail.
- Communicated effectively with guests and team members in a busy environment.
Education
Diploma - Information Technology
Bachelor of Science - Mathematics
GPA: 3.30/4.00
Skills
Customer Service
Communication
Teamwork & Collaboration
Product Assistance
Problem Solving
Attention to Detail
Working Under Pressure
Reliability & Time Management
Store Presentation
Fast Learner
Languages
English
Bengali
Hindi
Additional Information
- Strong interest in beauty, cosmetics and customer-focused retail.
- Comfortable working in busy environments and adapting to changing customer needs.
- Available to work flexible retail hours, including weekends and public holidays.
- Committed to creating a welcoming and positive experience for every customer.
Personal Information
Availability: Available to work flexible retail hours, including weekends and public holidays.
References
Available upon request.
Timeline
Store Team Member
Woolworths
01.2023 - Current
Room Attendant
AC Hotel by Marriott
01.2023
Receptionist
Pan Pacific Hotel
01.2020 - 01.2021
RMIT University
Diploma from Information Technology
National University
Bachelor of Science from Mathematics