Anique Dudley
Riverview,QLD
Summary
Adept at enhancing customer experiences and streamlining kitchen operations, I leveraged my skills in kitchen cleaning, maintenance, and customer service at Noorla Resort. Demonstrated ability to collaborate effectively with teams and maintain high sanitation standards. My proactive approach and positive attitude significantly contributed to workplace efficiency and safety.
Overview
2023
2023
years of professional experience
Work History
Kitchen Hand and Receptionist
Noorla Resort
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Tour Manager
Tjapukai Aboriginal Cultural Park
Cairns, QLD
01.2021 - 08.2022
- Implemented contingency plans during unforeseen events or emergencies to minimize disruptions to the overall tour experience.
- Coordinated accommodations for crew and tour transportation between destinations.
- Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
- Maintained detailed records of all aspects of the tours'' planning process to ensure a smooth operation from start to finish.
- Coordinated special requests from clients such as dietary requirements or accessibility needs to ensure a seamless travel experience for all participants.
- Optimized scheduling of activities based on group dynamics which enhanced overall travel experience.
Beverage Hospitality Manager
Railway Hotel
Ravenshoe, QLD
01.2016 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Mick's Removals
Gordonvale, QLD
07.2010 - 07.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Yr 12 -
Gordonvale State High School
Gordonvale, QLD12.2009
Skills
- Positive attitude
- Kitchen cleaning and maintenance
- Customer service
- Team collaboration
- Food preparation
- Equipment cleaning
- Cleaning and sanitation
- Kitchen organization
- Workplace health and safety
- Dedicated work ethic
- Kitchen operations
- Complex Problem-solving
- Menu planning
- Equipment organization
- Trash removal
Timeline
Tour Manager
Tjapukai Aboriginal Cultural Park
01.2021 - 08.2022
Beverage Hospitality Manager
Railway Hotel
01.2016 - 01.2019
Receptionist
Mick's Removals
07.2010 - 07.2012
Kitchen Hand and Receptionist
Noorla Resort
Yr 12 -
Gordonvale State High School