Anirban Ahmed Arnab
Glen Waverley,VIC
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
SPORTSCO
Wantirna South, Victoria
12.2021 - 12.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
- Used product knowledge to suggest items to match client needs.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Hospitality Worker
Crown Metropol
Melbourne, Victoria
01.2022 - 06.2022
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Followed safety procedures when handling hazardous materials.
- Provided information about hotel services upon request from guests.
- Observed proper use of chemicals when cleaning various surfaces.
- Ensured that all health standards were met during cleaning operations.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
High School Diploma -
Mount Waverley Secondary College
Mount Waverley, VIC12-2020
Bachelor of Science - Civil Engineering
RMIT University
MelbourneSkills
- Customer Service
- Positive and Professional
- Display Setup
- Phone Etiquette
- Teamwork
- Fluent in English and Bengali
- Returns and Exchanges
- Retail Store Operations
- Time Management
- Retail Merchandising Expertise
- Store Maintenance
- POS System Operations
- Flexible Schedule
- Stock Replenishment
- Retail Sales
- Suggestive Selling
- Customer Engagement
Affiliations
- I love reading.
- Enthusiastic about technology.
- I play Badminton every week.
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
German
Elementary
References
References available upon request.
Timeline
Hospitality Worker
Crown Metropol
01.2022 - 06.2022
Retail Sales Associate
SPORTSCO
12.2021 - 12.2023
High School Diploma -
Mount Waverley Secondary College
Bachelor of Science - Civil Engineering
RMIT University
Similar Profiles
Shihabul AlamShihabul Alam
Retail Sales Associate at SportscoRetail Sales Associate at Sportsco
Taspia ReshmTaspia Reshm
Customer Service Cashier at SportscoCustomer Service Cashier at Sportsco
Ryan HendersonRyan Henderson
Groundskeeper at SportsCoGroundskeeper at SportsCo