Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anish Patel

Anish Patel

Spring Mountain,Australia

Summary

Multi-skilled, Hardworking, motivated and resourceful student with an understanding of expected duties. Highly skilled in customer service with nearly 4 year of experience in customer sales and service, plus nearly 2 years of leadership experience gained through supervisor role. I excel at calling potential and established customers to generate sales. Accustomed to working on various tasks simultaneously.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team member

Baskin Robbins
Springfield QLD, Australia
01.2024 - Current
  • Moved interstate, though job duties and roles remain similar.

Supervisor/Customer Service

Baskin-Robbins
Casuarina NT, Australia
10.2020 - 12.2023
  • Greeted customers upon entrance and handled cash and credit transactions
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
  • Built and maintained working relationships with peers and upper management
  • Looked for ways to go above and beyond job requirements
  • Upheld high standards of productivity and quality in operations.

Team Member

Spotlight
Darwin NT, Australia
08.2022 - 06.2023
  • Organized new stock for floor placement
  • Recommended merchandise to customers based on needs and preferences
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets
  • Implemented performance, quality and efficiency measures to achieve aggressive production goals
  • Addressed customer needs, responding to specific requests
  • Built and maintained working relationships with peers and upper management
  • Looked for ways to go above and beyond job requirements.

Sandwich Artist

Subway
Berrimah NT, Australia
05.2022 - 08.2022
  • Kept customer and food preparation areas clean and well-organized
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods
  • Delivered superior customer service focused on quality and meeting customer needs
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Nandoca(Restaurant Team member)

Nando's
Casuarina NT, Australia
10.2021 - 02.2022
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees
  • Refreshed inventory supplies for drink and napkin stations
  • Upsold items to paying customers to boost shift revenues
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Bachelor of Business Management/Bachelor of Engineering(Civil)(honours) -

University of Queensland
06-2029

High School (Year 12) -

Essington International School Darwin

Skills

  • Customer Service
  • Cleaning
  • Equipment Operation
  • Workplace Safety
  • Cash Handling
  • Complaint resolution
  • Teamwork and Collaboration
  • Sales expertise

Certification

Certificate II in Retail, 11/01/2021 - Present

First Aid, 11/01/2021 - 11/30/2024

  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid

Provisional Driver license

High school Diploma, ATAR; 94.9

RSA, 02/01/2024 - Present,

  • SITHFAB021 - Provide Responsible Service of Alcohol

Timeline

Team member

Baskin Robbins
01.2024 - Current

Team Member

Spotlight
08.2022 - 06.2023

Sandwich Artist

Subway
05.2022 - 08.2022

Nandoca(Restaurant Team member)

Nando's
10.2021 - 02.2022

Supervisor/Customer Service

Baskin-Robbins
10.2020 - 12.2023

Bachelor of Business Management/Bachelor of Engineering(Civil)(honours) -

University of Queensland

High School (Year 12) -

Essington International School Darwin

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Anish Patel