Anisha Nepal
Craigieburn,VIC
Summary
Results-driven lounge attendant with a proven track record in exceptional customer service, hygiene compliance, and inventory management. Dedicated to enhancing guest experiences through effective team collaboration.
Overview
2027
2027
years of professional experience
Work History
Lounge Attendant
Qantas Accor
Melbourne, VIC
10.2023 - Current
- Provided exceptional customer service in a high-energy lounge environment.
- Maintained cleanliness and organization of lounge areas for guest comfort.
- Oversaw inventory of food and beverage supplies to enhance guest satisfaction.
- Addressed guest inquiries and special requests promptly to elevate overall experience.
- Coordinated with kitchen staff to ensure timely food service delivery.
- Monitored lounge access to maintain a secure and welcoming atmosphere.
- Provided exceptional service to high volume of daily customers.
- Executed safety protocols while serving alcoholic beverages to ensure guest safety.
- Adhered to company policies on hygiene standards throughout shift hours.
Receptionist
Grace consultancy
Glenroy, VIC
- Welcomed clients and visitors to create a positive first impression of the consultancy office.
- Maintained a clean and welcoming reception area for all visitors.
- Managed incoming calls and directed them to appropriate staff members.
- Scheduled appointments and maintained the consultant's calendar effectively.
- Confirmed appointments to facilitate smooth client interactions.
- Addressed client inquiries and delivered accurate information about services to enhance client understanding.
- Organized and maintained office files, ensuring easy access to documents.
- Coordinated meeting logistics, ensuring seamless setup and availability of necessary equipment for effective discussions.
- Assisted in preparing documentation for client meetings and consultations.
Education
High School Diploma -
Vinayak College of Health Science Nepal
Skills
- Hygiene compliance
- Customer service
- Appointment scheduling
- Meeting coordination
- Inventory management
- First aid training
- Time management
- Team collaboration
- Communication skills
Languages
English
Professional
Timeline
Lounge Attendant
Qantas Accor
10.2023 - Current
Receptionist
Grace consultancy
High School Diploma -
Vinayak College of Health Science Nepal