Proven customer service expert from Bhatbhateni Supermarket, adept in cash management and fostering customer relationships. Excelled in maintaining composure under pressure, surpassing customer satisfaction goals. Demonstrates exceptional patience, attention to detail, and proficiency in POS system operation, contributing to a significant improvement in service efficiency.
Hi, I’m
Anisha Thakur
Homebush,NSW
Summary
Overview
2
years of professional experience
1
Certification
Work History
Bhatbhateni Supermarket
Customer Service Cashier
10.2022 - 10.2024
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Churchill Institute Parramatta, NSW
Bachelor from Business
11.2027
University Overview
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
- Cash management
- Product knowledge
- Customer focus
- Payment processing
- Cash handling expertise
- Customer inquiries
- POS system operation
- Refund handling
- Payment collection
- Up-selling techniques
- Data entry proficiency
- Retail merchandising
- Customer relationship management (CRM)
- Drawer management
- Account management
- Time management
- Attention to detail
- Multitasking and organization
Certification
- Name of Certification Issuing Organization Year Month
Timeline
Customer Service Cashier
Bhatbhateni Supermarket
10.2022 - 10.2024
Churchill Institute
Bachelor from Business
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