Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
13
13
years of professional experience
Work History
Business Owner
Ella Bache
02.2014 - 02.2023
Implemented local business strategies, increasing revenue and effectively targeting new markets
Trained and guided team members to maintain high productivity and performance metrics
Collaborated with Ella Bache Head Office to develop and implemented marketing strategies to generate new customers and increase sales and profit margins
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
Increased business performance and financials by 5% each year
Ella Bache Award for runner-up salon of the year in New South Wales
Interacted well with customers to build connections and nurture relationships
Senior Beauty Therapist
Glow Medispa
01.2010 - 05.2012
Product knowledge in Ultraceuticals, Priori Skin Care
Performed basic facials, Skin Needling, Microdermabrasion, Waxing, Tinting, Body Massage, Spray Tanning, IPL hair removal and skin rejuvenation, make up application, Manicures and Pedicures
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new treatments
Provided pre and post-service consultations to accurately assess clients' needs.
Consistently reached monthly targets and product sales
Weekly average 35% for rebooking clients
Answered phone calls and emails to schedule client appointments.
Education
Certificate IV - Small Business Management
Tafe
Meadowbank
07.2013
Advanced Diploma - Beauty Therapy And Management
Ella Bache College
Artarmon
12.2006
Skills
New Business Development
Negotiation and Persuasion
Effective Communicator
Sales Strategies
Customer Relations
Team Leadership
Budgeting and Cost Control
Staff Hiring
Management Team Leadership
Shortcuts Software
Financial Planning
Coaching and Mentoring
Timeline
Business Owner
Ella Bache
02.2014 - 02.2023
Senior Beauty Therapist
Glow Medispa
01.2010 - 05.2012
Certificate IV - Small Business Management
Tafe
Advanced Diploma - Beauty Therapy And Management
Ella Bache College
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