Anita North
Cabarita Beach,NSW
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Proprietor
Self Employed
01.2013 - Current
- Developed and managed relationships with vendors and suppliers.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided customer service on accounts and resolved problems.
- Optimized team hiring, training, and performance.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Entered income and expense details into business databases to track purchases and address variances.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Formulated business plan to launch company services and signed new accounts.
- Promoted business via social media to generate leads and maximize brand identity.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Student Note Taker
Southern Cross University
01.2016 - 01.2017
- Delivered notes quickly to help students stay on top of class demands.
- Worked directly with individual students to follow class schedule and prepare detailed lecture notes.
- Assisted multiple students with notes from specific classes.
- Verified details to deliver clear, comprehensive and accurate notes.
- Located materials and online resources by demonstrating use of equipment and software.
Early Childhood Educator
Friends Childcare
01.2012 - 03.2016
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Science Lab Assistant
Southern Cross University
03.2009 - 03.2012
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Participated in lab meetings and project presentations.
- Prepared samples for analysis by performing complex sample preparation tasks.
Insurance Receptionist
LEA Insurance Agencies
01.2008 - 12.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
Cert 2 AUSLAN -
Lismore TAFE
Lismore, NSW01.2016
Bachelor of Education (Primary) -
Southern Cross University
Lismore, NSW12.2012
Cert 3 Business Administration -
TAFE
Gold Coast12.2009
Cert 2 Community Services -
Kingscliff TAFE
Kingscliff, NSW12.2007
Skills
- Time Management
- Customer Relationship Management
- Problem Solving
- Conflict Resolution
- Organizational Skills
- Decision Making
Timeline
Student Note Taker
Southern Cross University
01.2016 - 01.2017
Proprietor
Self Employed
01.2013 - Current
Early Childhood Educator
Friends Childcare
01.2012 - 03.2016
Science Lab Assistant
Southern Cross University
03.2009 - 03.2012
Insurance Receptionist
LEA Insurance Agencies
01.2008 - 12.2008
Cert 2 AUSLAN -
Lismore TAFE
Bachelor of Education (Primary) -
Southern Cross University
Cert 3 Business Administration -
TAFE
Cert 2 Community Services -
Kingscliff TAFE