Elna Delaney
Beresfield,NSW
Summary
Experienced Proprietor with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering 14 years of progressive experience in the Costume Business.
Business leader familiar with administrative, financial and marketing activities. Manages operations using goal-oriented approach. Well-versed in personnel management, recordkeeping and compliance requirements. Industrious, hardworking and passionate about driving company success.
Astute business management professional with solid history of success in building business from ground up. Solid background maintaining high quality while satisfying customers and meeting demanding production goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills.
Driven business owner being able to have each customer leave with a smile on their face 😝
Overview
14
14
years of professional experience
Work History
Proprietor
The Costume Shoppe
02.2010 - Current
- Sole trader, and all that is required to run a successful business on my own
- Leadership
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance
- Stock control and inventory
- Communication and negotiation
- Delegation and time management
- Problem solving
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Evaluated suppliers to maintain cost controls and improve operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Year 11 -
Francis Greenway High School
Beresfield, NSWSkills
- Strategic Planning
- Annual Planning
- Administrative Management
- Operational Analysis
- Stock distribution
- Financial planning
- Negation skills
- Cost Analysis and Savings
- Purchasing and Planning
- Business Development
- Networking Skills
- Customer Relationship Management
- Product Sourcing
- Customer Service
- Industry Knowledge
- Operations Management
- Decision Making
- Time Management
- Financial Management
- Problem Solving
- Sales Expertise
- Networking Abilities
- Analytical Thinking
- Inventory Control
- Goal Setting
- Organizational Skills
- Customer Service Management
- Performance Improvement
Timeline
Proprietor
The Costume Shoppe
02.2010 - Current
Year 11 -
Francis Greenway High School
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