Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anju Bhadu

Sydney,NSW

Summary

Dedicated Retail Customer Service Representative experienced in fast-paced environments. Adaptable with new technologies and effective in following processes to enhance customer satisfaction. Proven ability to resolve inquiries efficiently while maintaining high service standards. Strong communicator and collaborative team member committed to continuous improvement.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Priceline Pvt. Ltd.
South Eveleigh
08.2025 - Current
  • Delivered excellent customer service by assisting customers with health, beauty, and personal care product inquiries in a fast-paced retail environment.
  • Resolved customer concerns and complaints professionally, enhancing customer experiences and fostering repeat business.
  • Delivered accurate product information and recommendations while adhering to store policies and pharmacy guidelines.
  • Processed POS transactions efficiently, including cash handling, card payments, returns, and exchanges.
  • Maintained store presentation through stock replenishment, shelf organization, and adherence to visual merchandising standards.
  • Facilitated team operations by achieving daily sales goals, promoting in-store offers, and maintaining a clean, safe shopping environment.

Customer Service Representative

H&M
New Delhi
06.2023 - 03.2025
  • Delivered high-quality customer service in fast-paced retail environment, consistently meeting H&M brand standards and enhancing customer satisfaction.
  • Assisted customers with product selection, sizing, and styling advice, promoting a seamless and enjoyable shopping experience.
  • Handled point-of-sale (POS) transactions accurately, including cash, card payments, returns, and exchanges.
  • Resolved customer inquiries and complaints professionally, fostering customer loyalty and reinforcing positive brand image.
  • Maintained visual merchandising standards by replenishing stock, organizing displays, and ensuring a clean, appealing store layout.
  • Collaborated with team members to achieve daily sales targets and support smooth store operations.

Education

Bachelor of Commerce -

CDLU

Skills

  • Customer service
  • POS transactions
  • Visual merchandising
  • Product knowledge
  • Stock replenishment
  • Customer relationship management

Timeline

Retail Sales Associate

Priceline Pvt. Ltd.
08.2025 - Current

Customer Service Representative

H&M
06.2023 - 03.2025

Bachelor of Commerce -

CDLU
Anju Bhadu