Skilled multitasker with superior work ethic and good teamwork, problem-solving and organisational, skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
Overview
3
years of professional experience
Work History
Tata Consultancy Services
Melbourne, VIC
Work Experience
Job overview
Collaborated with cross-functional teams on project planning and execution, ensuring timely delivery of products.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Nike South Wharf
Casual Athlete
03.2024 - Current
Job overview
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Wyncity Bowling And Entertainment Venue
Front of House Staff Member
09.2022 - Current
Job overview
Maintained a courteous, friendly atmosphere for guests to increase overall satisfaction in an entertainment avenue.
Implemented feedback about hosting parties/ communication from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
Helped guests at tables when in need of assistance.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
Novo Shoes Group
Sales Associate, Women's Shoes
02.2023 - 09.2023
Job overview
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
Operated cash register to process payments and provided receipts to establish proof of transaction.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Chemist Warehouse
Pharmacy Assistant
04.2021 - 04.2022
Job overview
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
TKMAXX
Christmas Associate
09.2021 - 01.2022
Job overview
Greeted customers and offered assistance for increased customer satisfaction.
Worked varied hours to meet seasonal and business needs.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Collaborated with team members to develop best practices for consistent customer service delivery.
Education
University Overview
Current student at University of Melbourne- Bachelor of design
Lumen Christi Catholic Primary School
Emmanuel College Notre Dame Campus
Suzanne Cory High school :Select Entry
Skills
Teamwork and Collaboration
Quick Learner
Problem-Solving
Multitasking and Organization
Goal-oriented mindset
Team Collaboration
Interpersonal and Social Skills
Outstanding communication skills
[Language] Fluency
Administrative tasks
Accomplishments
Miss World Australia - Prelim State Finalist; current
Raised over 1k for Variety- the Children's charity and continuing to organise fundraising events to raise money.
Distinction certificate- Australian Math Competition
Acceptance into Suzanne Cory High School: Selective entry
Modeling hobby - signed with pride agency at the moment.
References
61 414 000 440, Alexandria, Wyncity bowl and entertainment