Summary
Overview
Work History
Education
Skills
Personal Attributes
Responsibilities
Languages
Timeline
Generic

Anmol Rana

Hobart,TAS

Summary

A self-motivated and hard worker seeking an entry level position in a company where my strong analytical skills will contribute to the efficiency of the accounting function

The proven ability to solve problems, working efficiently within teams and make sound decisions, to produce accurate work within tight deadlines and to successfully manage multiple assignments are some of the competencies; I will bring to the job

Overview

Work History

Customer Servive

Spice on wheels
Hobart, Tasmania
01.2024 - Current
  • Developed and implemented customer service standards to ensure quality customer service.
  • Contributed to a positive customer service experience by providing excellent customer service skills.
  • Managed daily operations of customer service center, including staff scheduling and customer service.
  • Provided customer service when needed.
  • Contributed to business growth by confirming customer satisfaction with service and quality.

Education

High School Diploma -

A.S.M Public School
C.C Head, Padampur, Sri Ganganagar, India
05-2023

Certificate 4 in Ageing Support - Healthcare

Tascollege
Hobart, TAS

Skills

  • Customer service (phone and face-to-face)
  • Problem solving
  • Cash management
  • Sales reconciliations
  • Transaction processing
  • Inventory control
  • Stock receipting
  • End-of-day processing

Personal Attributes

  • Administrative Skills - Being a person paying attention to details, I have excelled in the administrative part of my job. I understand that administrative skills are an essential part to be a successful customer service representative with any organization and one needs to be very meticulous and can conceptualise the needs of a company particularly to streamline the operations of the organization in order to motivate staff and get the optimum results from those who work towards achieving the goals set by the firm, and also to uplift its corporate image in the business sector.
  • Communication skills - From my experience I have learnt that eye contact, active listening, body language, voice tone, facial expression and gesturing from part of effective communication skills, when working with other team member or with customers.
  • Flexible - Understanding of need to remain flexible to support last-minute demands and changes. Comfortable in changing environment and situations, ensuring ability to remain flexible and adaptable always.

Responsibilities

  • Customer service
  • Ordering and managing PFD and drinks deliveries
  • Store food in an appropriate manner
  • Ensure that food items are properly rotate in storage
  • Dispose of expired or near expiry products
  • Manage food inventory and supplies
  • Manage cash registers by taking payments and processing credit card payments
  • Inspect food items and equipment on a constant basis
  • Ensure Cleanliness of kitchen by following sanitation guidelines

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

Timeline

Customer Servive

Spice on wheels
01.2024 - Current

High School Diploma -

A.S.M Public School

Certificate 4 in Ageing Support - Healthcare

Tascollege
Anmol Rana